Project

General

Profile

Actions

Feedback #94301

open

Feedback #94300: Clinicare > OP Nursing > Inconsistent Nursing Notes Action Buttons and Enhancement Request for Note Management Controls

Clinicare > Op Nursing > Inconsistent Action Buttons

Added by Kierthini Nethi 5 months ago. Updated 4 months ago.

Status:
New
Priority:
Medium
Assignee:
Category:
CliniCare
Target version:
-
Start date:
24/06/2026
Due date:
% Done:

0%

Estimated time:
Dev Due date:
Release date to QA:
Issue released on:
HUMS SandBox

Description

Testing was performed using two nursing user accounts in the sandbox environment:
  • Nurse Staff 1
  • Nurse User 2

Observed Behavior:

On 23/06/2026, when logged in as Nurse User 2, the Nursing Notes screen displayed both:
Update
Update & Exit
During the same period, when logged in as Nurse Staff 1, the above action buttons were not available.
On 24/06/2026, after logging in again as Nurse User 2, the Update and Update & Exit buttons were no longer displayed.

This indicates inconsistent system behavior whereby identical functionality appears and disappears between users and across different sessions without any known configuration changes.

Nurse Staff 1 on 23/6/2026

Nurse User 2 on 23/6/26

Nurse User 2 on 24/6/26


Files

clipboard-202606241124-rowdo.png (146 KB) clipboard-202606241124-rowdo.png Kierthini Nethi, 24/06/2026 11:24 AM
clipboard-202606241125-j3eei.png (145 KB) clipboard-202606241125-j3eei.png Kierthini Nethi, 24/06/2026 11:25 AM
clipboard-202606241127-lmmro.png (145 KB) clipboard-202606241127-lmmro.png Kierthini Nethi, 24/06/2026 11:27 AM
Actions #1

Updated by Kierthini Nethi 5 months ago

Kierthini Nethi wrote:

Testing was performed using two nursing user accounts in the sandbox environment:
  • Nurse Staff 1
  • Nurse User 2

Observed Behavior:

On 23/06/2026, when logged in as Nurse User 2, the Nursing Notes screen displayed both:
Update
Update & Exit
During the same period, when logged in as Nurse Staff 1, the above action buttons were not available.
On 24/06/2026, after logging in again as Nurse User 2, the Update and Update & Exit buttons were no longer displayed.

This indicates inconsistent system behavior whereby identical functionality appears and disappears between users and across different sessions without any known configuration changes.

Expected Behavior:

Action buttons should be displayed consistently according to the user's role and permissions.
The same user should experience the same functionality across multiple login sessions unless an authorized configuration change has been performed.
System behavior should be predictable and reproducible.

Nurse Staff 1 on 23/6/2026

Nurse User 2 on 23/6/26

Nurse User 2 on 24/6/26

Actions #2

Updated by Kierthini Nethi 4 months ago

  • Tracker changed from Bug to Feedback
  • Severity deleted (Minor)
  • Bug/Defect On deleted (QA)
Actions #3

Updated by Kierthini Nethi 4 months ago

  • Priority changed from High to Medium
Actions

Also available in: Atom PDF