Task #94325
openClinicare > ER/OP/IP > To remove folder segregation by department for History Tab
Description
DESCRIPTION
Patient notes are currently separated by physician department folders, which fragments the record and complicates review. The system should display all notes in a single consolidated view without departmental segregation.
Issues Identified:
Department segregation – Notes are split by department, causing duplication and confusion.
Fragmented patient record – Staff must open multiple folders to view the full patient history.
Workflow inefficiency – Makes documentation review and continuity of care difficult.
Expected Behavior:
All patient notes appear in one consolidated folder/view, not separated by department.
Notes are sorted chronologically by timestamp.
Each entry retains author, timestamp, and department tag for reference.
Search/filter functions can still filter by department when needed, but the default view is consolidated.

Files
Updated by Nur Azline Binti Nasir Syam 4 months ago
- Subject changed from Clinicare > Consolidated Notes to Clinicare > Folder
DESCRIPTION
Patient notes are currently separated by physician department folders, which fragments the record and complicates review. The system should display all notes in a single consolidated view without departmental segregation.
Issues Identified:Workflow inefficiency – Makes documentation review and continuity of care difficult.
Expected Behavior:
All patient notes appear in one consolidated folder/view, not separated by department.Notes are sorted chronologically by timestamp.
Each entry retains author, timestamp, and department tag for reference.
Search/filter functions can still filter by department when needed, but the default view is consolidated.
Updated by Kierthini Nethi 4 months ago
- Assignee changed from Kierthini Nethi to Nur Azline Binti Nasir Syam
Updated by Kierthini Nethi 4 months ago
- Assignee changed from Kierthini Nethi to Nur Azline Binti Nasir Syam
Updated by Nur Azline Binti Nasir Syam 4 months ago
- Subject changed from Clinicare > Folder to Clinicare > To remove folder for in Patient History category
TO UPDATE 30/6/2026
DESCRIPTION
To remove folder for physician and clinicare consolidated notes.
Patient notes are currently separated by physician department folders, which fragments the record and complicates review. The system should display all notes in a single consolidated view without departmental segregation.
Updated by Kierthini Nethi 4 months ago
- Subject changed from Clinicare > To remove folder for in Patient History category to Clinicare > ER/OP/IP > To remove folder segregation by department for History Tab
- Assignee changed from Nur Azline Binti Nasir Syam to Mehdi Mehdi
Updated by Kierthini Nethi 4 months ago
- Tracker changed from Bug to Gaps
- Severity deleted (
Critical) - Bug/Defect On deleted (
QA) - Issue released on HUMS SandBox added
- Issue released on deleted (
NA) - Function HUMS added
Updated by Mehdi Mehdi 4 months ago
- Assignee changed from Mehdi Mehdi to Abdul Rehman
Updated by Harshada Dixit 3 months ago
- File clipboard-202607291650-zdw3x.png clipboard-202607291650-zdw3x.png added
- File clipboard-202607291650-naaza.png clipboard-202607291650-naaza.png added
- Status changed from QA to Re-open
Clinicare > ER/OP/IP > To remove folder segregation by department for History Tab- FAIL
1. All patient notes appear in one consolidated folder/view, not separated by department.- FAIL
now creates multiple folder of same physician.
2. Notes are sorted chronologically by timestamp.- PASS
(author, timestamp, and department tag)
Currently Timestamp is there but it is showing in two place one is under folder and another one is right side (below print option)

Updated by Harshada Dixit 3 months ago
- File clipboard-202608051515-mz3vp.png clipboard-202608051515-mz3vp.png added
- File clipboard-202608051516-plvfp.png clipboard-202608051516-plvfp.png added
- File clipboard-202608051528-u6ikr.png clipboard-202608051528-u6ikr.png added
- Status changed from QA to Tested
- Assignee changed from Abdul Rehman to Kierthini Nethi
Clinicare > ER/OP/IP > To remove folder segregation by department for History Tab- PASS
As per confirmation by @nurazline@hatiintl.com
1. All patient notes appear in one consolidated folder/view, not separated by department.- PASS
2. Notes are sorted chronologically by timestamp.- PASS
(author, timestamp, and department tag)
Author is showing
Time stamp is showing under folder as per req.
Department tag - showing for all user except S.N EMMA A.E Ali (ED Nurse) Created new ticket for this as its a different issue.- https://pmo.hatiintl.com.my/issues/95225
OP

IP
ER
Updated by Nur Azline Binti Nasir Syam 3 months ago
- File clipboard-202608071020-b3duw.jpeg clipboard-202608071020-b3duw.jpeg added
- File clipboard-202608071022-grdho.jpeg clipboard-202608071022-grdho.jpeg added
- File clipboard-202608071022-x3yil.jpeg clipboard-202608071022-x3yil.jpeg added
- File clipboard-202608071023-qipvv.jpeg clipboard-202608071023-qipvv.jpeg added
- File clipboard-202608071025-sy24q.jpeg clipboard-202608071025-sy24q.jpeg added
- File clipboard-202608071026-wlpz4.jpeg clipboard-202608071026-wlpz4.jpeg added
- File clipboard-202608071027-8tjfn.jpeg clipboard-202608071027-8tjfn.jpeg added
- File clipboard-202608071027-qs22f.jpeg clipboard-202608071027-qs22f.jpeg added
- File clipboard-202608071028-jdlky.jpeg clipboard-202608071028-jdlky.jpeg added
- File clipboard-202608071031-7qsc1.jpeg clipboard-202608071031-7qsc1.jpeg added
- Status changed from Tested to Reviewed
- Assignee changed from Kierthini Nethi to Nur Azline Binti Nasir Syam
Reviewed & tested by CA: Clinicare > ER/OP/IP > To remove folder segregation by department for History Tab- PASS
1. All patient notes appear in one consolidated folder/view, not separated by department.- PASS
2. Notes are sorted chronologically by timestamp.- PASS
(author, timestamp, and department tag)
OP

IP

ER