Gaps #86727
openGaps #86698: HUMS T.H.I.S GAP Analysis
Gaps #86726: GAPS > PBAR > THIS
GAPS > Billing > Alert billing staff when deposit top up required.
80%
Description
Issues Description : Alert billing staff when deposit top up required.
The system should automatically alert billing staff when a patient's deposit balance falls below the required threshold, indicating that a top-up is necessary. This alert should be triggered in real time during billing events, such as physician order entries for laboratory, imaging, OT procedures, etc., to ensure timely collection.
Step to reproduce:
1. login to Medcare
2. Navigate to Billing > OPD Bill
4. Observe screen > Current system don have the option to alert billing staff when deposit is low
Expectation:
System should able to send a alert to the user when the deposit required top up before the proceed with the bill,
1. Configuration
- The system must allow defining a Threshold Value against the Visit Master (e.g., OP, IP, ER).
- The threshold will be set in numeric values (currency amount).
- Different visit types can have different threshold values (e.g., OP: RM 500, IP: RM 1,000).
- When a user selects a Patient + Visit, the system must check the Balance Payable amount.
- If Balance Payable > 0 (positive), then:
- Compare Balance Payable against the configured threshold.
- Display a notification message on the visit screen.
- Highlight the Balance Payable amount with colors for quick visual reference:
- Green → if Balance Payable ≤ Threshold.
- Red → if Balance Payable > Threshold.
- Threshold Configured (Visit Type OP): RM 500
- Patient Current Balance Payable: RM 550
- Action:
- Upon patient and visit selection, system checks Balance Payable.
- Since RM 550 > RM 500, system highlights in red and triggers notification:
- Message - “Patient John Doe (MRN: 12345) has a current balance payable of RM 550, which exceeds the minimum threshold of RM 500. Please collect an additional deposit.”


Files
Updated by Mohd Azmild Hamild over 1 year ago
Updated by Sunil Shinde over 1 year ago
- Assignee set to Mohsin Ali
@Mohsinali@sdglobaltech.com - Let's connect to discuss this.
Updated by Sunil Shinde over 1 year ago
- Category changed from MedCare to M Billing
Updated by Mohd Azmild Hamild about 1 year ago
- Category changed from M Billing to MedCare
Updated by Mohd Azmild Hamild about 1 year ago
- Category changed from MedCare to M Billing
Updated by Mohsin Ali about 1 year ago
- Assignee changed from Mohsin Ali to Shital pravin
Updated by Sunil Shinde about 1 year ago
- File billing_summary_update_1.png billing_summary_update_1.png added
- Description updated (diff)
Updated by Shital pravin about 1 year ago
- File Screenshot (648).png Screenshot (648).png added
- File Screenshot (647).png Screenshot (647).png added
- Status changed from Assigned to Coded
.png)
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Updated by Shital pravin about 1 year ago
- Assignee changed from Shital pravin to Mangesh Pangrekar
Updated by Akshay Patil about 1 year ago
- File Screenshot (5300).png Screenshot (5300).png added
- Status changed from QA to Tested
- Assignee changed from Mangesh Pangrekar to Sunil Shinde
Looks good on QA
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Updated by Mohd Azmild Hamild 11 months ago · Edited
- File clipboard-202512041110-2i5pt.png clipboard-202512041110-2i5pt.png added
- Status changed from Tested to Reviewed
- Assignee changed from Sunil Shinde to Mohd Azmild Hamild
- % Done changed from 0 to 80

this issues is fix on humsdev
Updated by Nur'Ain Binti Karim 9 months ago
- Status changed from Reviewed to Deployed
- Assignee changed from Mohd Azmild Hamild to Nur'Ain Binti Karim
- Issue released on Dev added
Updated by Nur'Ain Binti Karim 9 months ago
- Status changed from Deployed to Closed
Updated by Nur'Ain Binti Karim 7 months ago
- File clipboard-202604151047-as0np.png clipboard-202604151047-as0np.png added
- File clipboard-202604151047-vd7ey.png clipboard-202604151047-vd7ey.png added
- Status changed from Closed to Assigned
- Assignee changed from Nur'Ain Binti Karim to Daniyal Ansari
- Priority changed from Normal to Critical
15/04/2026
Tested in Sandbox HUMS
1. The prompt in previous HUMS-DEV environment are not same in Sandbox HUMS.
Picture 1: HUMS-DEV environemnt.
Picture 2: Sandbox HUMS.
2, The balance payable, which exceed minimum threshold of RM500. Please collect an additional deposit should be appear.
Expected Result:
The prompt should be same as in HUMS-DEV environment.
Updated by Daniyal Ansari 4 months ago
- Assignee changed from Daniyal Ansari to Shweta Sandip Waghmare
- Dev Due date set to 03/08/2026
Updated by Daniyal Ansari 4 months ago
- Dev Due date changed from 03/08/2026 to 05/08/2026
Updated by Daniyal Ansari 3 months ago
- Dev Due date changed from 05/08/2026 to 12/08/2026
- Release date to QA set to 13/08/2026
Updated by Daniyal Ansari 2 months ago
- Assignee changed from Shweta Sandip Waghmare to Daniyal Ansari