Gaps #86761
closedOP/IP/ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED .
Description
To enable staff nurse / AMO to place orders on behalf of Dr.
Proxy Ordering Rights - Allow staff nurses and Assistant Medical Officers (AMOs) to place clinical orders on behalf of clinicians within the system, while maintaining full
traceability and clinician accountability. Orders must be electronically countersigned or verified by the responsible clinician (where required by policy).
Files
Updated by Dr Nivasini Anandarajah over 1 year ago
- Assignee changed from Jineesh M Joy to Shubham Ray
Updated by Shubham Ray about 1 year ago
- Assignee changed from Shubham Ray to Jineesh M Joy
Updated by Kamini Kumar 12 months ago
- File clipboard-202511281403-fbbm1.png clipboard-202511281403-fbbm1.png added
- File clipboard-202511281404-061lo.png clipboard-202511281404-061lo.png added


This function is available in Clinical Station for the nurses to do order on behalf . Similar functionality required in ER Module
Updated by Daniyal Ansari 11 months ago
- Assignee changed from Jineesh M Joy to Daniyal Ansari
Updated by Sarfrazul Haque 11 months ago
- Target version set to HUMS Release Ver 1
Updated by Kamini Kumar 11 months ago

CO- sign (by DR) option available in OP ( not functioning )
Updated by Daniyal Ansari 11 months ago
- Dev Due date changed from 20/12/2025 to 27/12/2025
Updated by Daniyal Ansari 10 months ago
- Status changed from Coded to QA
- Assignee changed from Daniyal Ansari to Mangesh Pangrekar
Updated by Anis Yusof 10 months ago
- File clipboard-202601091215-vtdja.png clipboard-202601091215-vtdja.png added
- File clipboard-202601091215-ql3lp.png clipboard-202601091215-ql3lp.png added
- Status changed from QA to Re-open
Please find the observation below:
From the confirmation from @Kamini Kumar , the requirement of this ticket is to allow nurses / AMO to place orders and submit orders on behalf of doctors from ER module which is to follow the functionality available in Clinical Station.
ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED - FAIL, currently there is no provision for nurses / AMO to place and submit orders on behalf of doctors from ER module


Updated by Anis Yusof 10 months ago
- Assignee changed from Mangesh Pangrekar to Mehdi Mehdi
Updated by Daniyal Ansari 9 months ago
- Assignee changed from Mehdi Mehdi to Daniyal Ansari
Updated by Daniyal Ansari 9 months ago
- Dev Due date changed from 27/12/2025 to 20/03/2026
- Issue released on NA added
Updated by Daniyal Ansari 6 months ago
- Assignee changed from Daniyal Ansari to Amirali Mahjour
- Dev Due date changed from 20/03/2026 to 28/05/2026
Updated by Mehdi Mehdi 6 months ago
- Assignee changed from Amirali Mahjour to Amirali Nayebpour
- Dev Due date changed from 28/05/2026 to 27/05/2026
- Release date to QA set to 29/05/2026
Updated by Sarfrazul Haque 5 months ago
- Subject changed from ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED . to OP/IP/ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED .
Updated by Mehdi Mehdi 5 months ago
- Assignee changed from Amirali Nayebpour to Mangesh Pangrekar
Updated by Anis Yusof 5 months ago
- File clipboard-202606031735-g5xzz.png clipboard-202606031735-g5xzz.png added
- File clipboard-202606031735-cwlvf.png clipboard-202606031735-cwlvf.png added
- Status changed from QA to Re-open
- Assignee changed from Mangesh Pangrekar to Mehdi Mehdi
Please find the observation below:
Tested in QA
ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED - FAIL in QA, currently there is no provision for nurses / AMO to place and submit orders on behalf of doctors from ER module as per requirement


Updated by Mehdi Mehdi 5 months ago
- Assignee changed from Mehdi Mehdi to Amirali Nayebpour
Updated by Amirali Nayebpour 5 months ago

Working on ER and can submit an order on behalf of Doctor
Updated by Harshada Dixit 5 months ago
- File clipboard-202606061629-llnqy.png clipboard-202606061629-llnqy.png added
- File clipboard-202606061633-t3u3u.png clipboard-202606061633-t3u3u.png added
- Status changed from QA to Re-open
- Assignee changed from Amirali Nayebpour to Mehdi Mehdi
Please find the observation below:
Tested in QA
ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED - FAIL
currently there is no provision for nurses / AMO to submit orders on behalf of doctors from ER module as per requirement


Updated by Mehdi Mehdi 5 months ago
- Assignee changed from Mehdi Mehdi to Amirali Nayebpour
Updated by Harshada Dixit 5 months ago · Edited
- File clipboard-202606081404-aab3p.png clipboard-202606081404-aab3p.png added
- File clipboard-202606081405-cimcz.png clipboard-202606081405-cimcz.png added
- File clipboard-202606081405-j93p6.png clipboard-202606081405-j93p6.png added
- File clipboard-202606081514-buev5.png clipboard-202606081514-buev5.png added
- File clipboard-202606081516-j8y6e.png clipboard-202606081516-j8y6e.png added
- Status changed from QA to Tested
- Assignee changed from Amirali Nayebpour to Mangesh Pangrekar
OP/IP/ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED- PASS
IP/ER- Nurse can able to submit orders on behalf of Dr.
OP- placed orders by OP Nurse Dr. can co-sign and submit orders.




Updated by Kierthini Nethi 5 months ago · Edited
Updated by Mangesh Pangrekar 5 months ago
- Assignee changed from Mangesh Pangrekar to Kierthini Nethi
Updated by Mangesh Pangrekar 5 months ago
- Issue released on HUMS SandBox added
- Issue released on deleted (
NA)
Updated by Kierthini Nethi 5 months ago · Edited
- File clipboard-202606091358-proei.png clipboard-202606091358-proei.png added
- File clipboard-202606091358-nbxfe.png clipboard-202606091358-nbxfe.png added
- File clipboard-202606091359-fzt52.png clipboard-202606091359-fzt52.png added
- File clipboard-202606091435-yrh1v.png clipboard-202606091435-yrh1v.png added
- File clipboard-202606091435-7iyfu.png clipboard-202606091435-7iyfu.png added
- File clipboard-202606091443-e9vav.png clipboard-202606091443-e9vav.png added
- Status changed from Tested to Re-open
- Assignee changed from Kierthini Nethi to Mehdi Mehdi
Updated by Mehdi Mehdi 5 months ago
- Assignee changed from Mehdi Mehdi to Amirali Nayebpour
Updated by Harshada Dixit 5 months ago
- File clipboard-202606101742-8bhhc.png clipboard-202606101742-8bhhc.png added
- File clipboard-202606101745-yzlyx.png clipboard-202606101745-yzlyx.png added
- Status changed from QA to Re-open
- Assignee changed from Amirali Nayebpour to Mehdi Mehdi
Please find observation below -
OP- order on behalf function available in OP now but submitted order > ordering physician name not updated it is still showing Nurse name instead of Dr.
IP/ER - working as expected


Updated by Mehdi Mehdi 5 months ago
- Assignee changed from Mehdi Mehdi to Amirali Nayebpour
Updated by Sarfrazul Haque 5 months ago
- Related to Gaps #94015: OP/IP/ER> All order on behalf should flow to assigned dr to Co-Sign / Countersign added
Updated by Amirali Nayebpour 5 months ago


Updated by Mehdi Mehdi 5 months ago
- Assignee changed from Amirali Nayebpour to Mangesh Pangrekar
Updated by Harshada Dixit 5 months ago
OP/IP/ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED- PASS
OP/IP/ER- Nurse can able to submit orders on behalf of Dr. Also ordering physician name updating as expected.
Verified in QA


Updated by Kamini Kumar 5 months ago
Remark
This ticket contains two tasks. The 'Order on Behalf' - Pass.
For the countersign task, a new ticket has been created: https://pmo.hatiintl.com.my/issues/94015
Updated by Kierthini Nethi 5 months ago
- Assignee changed from Mangesh Pangrekar to Marcella David Kok
Updated by Marcella David Kok 5 months ago
- File ER DR_VIEW ORDER BASKET LISTS.png ER DR_VIEW ORDER BASKET LISTS.png added
- File ER DR_RADIOLOGY ORDER_CO-SIGN.png ER DR_RADIOLOGY ORDER_CO-SIGN.png added
- File ER NURSE_MEDS ORDER_ORDER BASKET_ORDERING PHYSICIAN.png ER NURSE_MEDS ORDER_ORDER BASKET_ORDERING PHYSICIAN.png added
- File ER NURSE_MEDS ORDER_ORDER BASKET_PENDING ORDER__ORDERING PHYSICIAN.png ER NURSE_MEDS ORDER_ORDER BASKET_PENDING ORDER__ORDERING PHYSICIAN.png added
- File ER NURSE_MEDS ORDER_ORDER BASKET_SUBMITTED ORDERS_TEST 2.png ER NURSE_MEDS ORDER_ORDER BASKET_SUBMITTED ORDERS_TEST 2.png added
- File OPD NURSE_ORDER BASKET_SUBMITTED ORDERS_LAB RAD MED.png OPD NURSE_ORDER BASKET_SUBMITTED ORDERS_LAB RAD MED.png added
- File OPD_DR_CO-SIGN ORDERS.png OPD_DR_CO-SIGN ORDERS.png added
- File OPD_PAST VISIT_ORDER RECORD.png OPD_PAST VISIT_ORDER RECORD.png added
- File IP_NURSE_ORDE R BASKET_TEST02.png IP_NURSE_ORDE R BASKET_TEST02.png added
- Status changed from Tested to Reviewed
- Function HUMS added
EMERGENCY DEPARTMENT MEDICAL STAFF: NURSE & MEDICAL ASSISTANT ORDERING BEHALF EMERGENCY DOCTOR +
IMAGE 1: LIST OF ORDERS MADE BY ER NURSE & ER MA, VIEWABLE BY EMERGENCY DR.
IMAGE 2: CO-SIGNED PART IN RADIOLOGY ORDERING
IMAGE 3: ER NURSE VIEW ON MEDICATION PENDING ORDERS IN ORDER BASKET
ABLE TO PUT IN ORDERING PHYSICIAN DATA, ORDER THROUGH, ORDERING DATE
IMAGE 4: AFTER ORDER SUBMITTED, CAN SEE THE ORDER BY EMERGENCY NURSE & ORDERING BY DR EMERGENCY
OUTPATIENT DEPARTMENT MEDICAL STAFF:OP NURSE ORDERING ON BEHALF OF OUTPATIENT DOCTOR ++
IMAGE 1: OP NURSE MADE & SUBMITTED ORDERS ON BEHALF OF OP DOCTOR
IMAGE 2: OP DOCTOR ABLE TO CO-SIGN ORDERS MADE BY OP NURSE
INPATIENT DEPARTMENT MEDICAL STAFF:IP NURSE ORDERING ON BEHALF OF IP DOCTOR ++
IMAGE 1: IP NURSE VIEW ON MEDICATION PENDING ORDERS IN ORDER BASKET
ABLE TO PUT IN ORDERING PHYSICIAN DATA, ORDER THROUGH, ORDERING DATE
FINDINGS!!:
Issue No. 1 – Module Availability
Current Gap: The Co‑Sign tab is only available in the Outpatient (OP) module.
Expected: The Co‑Sign tab should also be available in Emergency Room (ER) and Inpatient (IP) modules to ensure consistent workflow.
-------------------------------------------------
Issue No. 2 – Order Category Coverage
Current Gap: In OP, IP, and ER modules, only Radiology Orders have a Co‑Sign section.
Expected: The Co‑Sign section should be available for all order categories (e.g., Laboratory, Medication, Procedures, Nursing Orders).