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Gaps #86761

closed

OP/IP/ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED .

Added by Kamini Kumar over 1 year ago. Updated 5 months ago.

Status:
Closed
Priority:
Critical
Assignee:
Marcella David Kok
Category:
CliniCare
Target version:
Start date:
31/07/2025
Due date:
% Done:

0%

Estimated time:
Spent time:
Dev Due date:
27/05/2026
Release date to QA:
29/05/2026
Issue released on:
HUMS SandBox
Function:
HUMS

Description

To enable staff nurse / AMO to place orders on behalf of Dr.

Proxy Ordering Rights - Allow staff nurses and Assistant Medical Officers (AMOs) to place clinical orders on behalf of clinicians within the system, while maintaining full
traceability and clinician accountability. Orders must be electronically countersigned or verified by the responsible clinician (where required by policy).


Files

clipboard-202511281403-fbbm1.png (227 KB) clipboard-202511281403-fbbm1.png Kamini Kumar, 28/11/2025 02:03 PM
clipboard-202511281404-061lo.png (158 KB) clipboard-202511281404-061lo.png Kamini Kumar, 28/11/2025 02:04 PM
clipboard-202512121124-q8wjv.png (264 KB) clipboard-202512121124-q8wjv.png Kamini Kumar, 12/12/2025 11:24 AM
clipboard-202601091215-vtdja.png (428 KB) clipboard-202601091215-vtdja.png Anis Yusof , 09/01/2026 12:15 PM
clipboard-202601091215-ql3lp.png (376 KB) clipboard-202601091215-ql3lp.png Anis Yusof , 09/01/2026 12:15 PM
clipboard-202606031735-g5xzz.png (417 KB) clipboard-202606031735-g5xzz.png Anis Yusof , 03/06/2026 05:35 PM
clipboard-202606031735-cwlvf.png (346 KB) clipboard-202606031735-cwlvf.png Anis Yusof , 03/06/2026 05:36 PM
clipboard-202606051710-azsft.png (144 KB) clipboard-202606051710-azsft.png Amirali Nayebpour , 05/06/2026 09:40 PM
clipboard-202606061629-llnqy.png (140 KB) clipboard-202606061629-llnqy.png Harshada Dixit, 06/06/2026 04:29 PM
clipboard-202606061633-t3u3u.png (161 KB) clipboard-202606061633-t3u3u.png Harshada Dixit, 06/06/2026 04:33 PM
clipboard-202606081404-aab3p.png (156 KB) clipboard-202606081404-aab3p.png Harshada Dixit, 08/06/2026 02:04 PM
clipboard-202606081405-cimcz.png (135 KB) clipboard-202606081405-cimcz.png Harshada Dixit, 08/06/2026 02:05 PM
clipboard-202606081405-j93p6.png (148 KB) clipboard-202606081405-j93p6.png Harshada Dixit, 08/06/2026 02:05 PM
clipboard-202606081514-buev5.png (47.9 KB) clipboard-202606081514-buev5.png Harshada Dixit, 08/06/2026 03:14 PM
clipboard-202606081516-j8y6e.png (159 KB) clipboard-202606081516-j8y6e.png Harshada Dixit, 08/06/2026 03:16 PM
clipboard-202606081528-4lziq.png (275 KB) clipboard-202606081528-4lziq.png Kierthini Nethi, 08/06/2026 03:28 PM
clipboard-202606081529-y5u9d.png (241 KB) clipboard-202606081529-y5u9d.png Kierthini Nethi, 08/06/2026 03:29 PM
clipboard-202606081529-phcdj.png (308 KB) clipboard-202606081529-phcdj.png Kierthini Nethi, 08/06/2026 03:29 PM
clipboard-202606091358-proei.png (242 KB) clipboard-202606091358-proei.png Kierthini Nethi, 09/06/2026 01:58 PM
clipboard-202606091358-nbxfe.png (223 KB) clipboard-202606091358-nbxfe.png Kierthini Nethi, 09/06/2026 01:58 PM
clipboard-202606091359-fzt52.png (236 KB) clipboard-202606091359-fzt52.png Kierthini Nethi, 09/06/2026 01:59 PM
clipboard-202606091435-yrh1v.png (328 KB) clipboard-202606091435-yrh1v.png Kierthini Nethi, 09/06/2026 02:35 PM
clipboard-202606091435-7iyfu.png (348 KB) clipboard-202606091435-7iyfu.png Kierthini Nethi, 09/06/2026 02:35 PM
clipboard-202606091443-e9vav.png (303 KB) clipboard-202606091443-e9vav.png Kierthini Nethi, 09/06/2026 02:43 PM
clipboard-202606101742-8bhhc.png (178 KB) clipboard-202606101742-8bhhc.png Harshada Dixit, 10/06/2026 05:43 PM
clipboard-202606101745-yzlyx.png (253 KB) clipboard-202606101745-yzlyx.png Harshada Dixit, 10/06/2026 05:45 PM
clipboard-202606102201-1jopf.png (154 KB) clipboard-202606102201-1jopf.png Amirali Nayebpour , 10/06/2026 10:01 PM
1.png (228 KB) 1.png Harshada Dixit, 12/06/2026 10:21 PM
2.png (203 KB) 2.png Harshada Dixit, 12/06/2026 10:21 PM
ER DR_VIEW ORDER BASKET LISTS.png (153 KB) ER DR_VIEW ORDER BASKET LISTS.png Marcella David Kok, 15/06/2026 02:07 PM
ER DR_RADIOLOGY ORDER_CO-SIGN.png (168 KB) ER DR_RADIOLOGY ORDER_CO-SIGN.png Marcella David Kok, 15/06/2026 02:28 PM
ER NURSE_MEDS ORDER_ORDER BASKET_ORDERING PHYSICIAN.png (95.8 KB) ER NURSE_MEDS ORDER_ORDER BASKET_ORDERING PHYSICIAN.png Marcella David Kok, 15/06/2026 02:37 PM
ER NURSE_MEDS ORDER_ORDER BASKET_PENDING ORDER__ORDERING PHYSICIAN.png (107 KB) ER NURSE_MEDS ORDER_ORDER BASKET_PENDING ORDER__ORDERING PHYSICIAN.png Marcella David Kok, 15/06/2026 02:42 PM
ER NURSE_MEDS ORDER_ORDER BASKET_SUBMITTED ORDERS_TEST 2.png (160 KB) ER NURSE_MEDS ORDER_ORDER BASKET_SUBMITTED ORDERS_TEST 2.png Marcella David Kok, 15/06/2026 02:42 PM
OPD NURSE_ORDER BASKET_SUBMITTED ORDERS_LAB RAD MED.png (99.6 KB) OPD NURSE_ORDER BASKET_SUBMITTED ORDERS_LAB RAD MED.png Marcella David Kok, 15/06/2026 02:48 PM
OPD_DR_CO-SIGN ORDERS.png (84.4 KB) OPD_DR_CO-SIGN ORDERS.png Marcella David Kok, 15/06/2026 02:48 PM
OPD_PAST VISIT_ORDER RECORD.png (237 KB) OPD_PAST VISIT_ORDER RECORD.png Marcella David Kok, 15/06/2026 02:48 PM
IP_NURSE_ORDE R BASKET_TEST02.png (128 KB) IP_NURSE_ORDE R BASKET_TEST02.png Marcella David Kok, 15/06/2026 02:53 PM

Related issues 1 (0 open — 1 closed)

Related to HUMS Hospital - Gaps #94015: OP/IP/ER> All order on behalf should flow to assigned dr to Co-Sign / Countersign ClosedMarcella David Kok10/06/2026

Actions
Actions #1

Updated by Dr Nivasini Anandarajah over 1 year ago

  • Assignee changed from Jineesh M Joy to Shubham Ray
Actions #2

Updated by Shubham Ray about 1 year ago

  • Assignee changed from Shubham Ray to Jineesh M Joy

Updated by Kamini Kumar 12 months ago


This function is available in Clinical Station for the nurses to do order on behalf . Similar functionality required in ER Module

Actions #4

Updated by Mohd Azmild Hamild 11 months ago

  • Priority changed from High to Critical
Actions #5

Updated by Daniyal Ansari 11 months ago

  • Assignee changed from Jineesh M Joy to Daniyal Ansari
Actions #6

Updated by Mehdi Mehdi 11 months ago

  • Dev Due date set to 20/12/2025
Actions #7

Updated by Sarfrazul Haque 11 months ago

  • Target version set to HUMS Release Ver 1
Actions #8

Updated by Kamini Kumar 11 months ago

CO- sign (by DR) option available in OP ( not functioning )

Actions #9

Updated by Daniyal Ansari 11 months ago

  • Dev Due date changed from 20/12/2025 to 27/12/2025
Actions #10

Updated by Mehdi Mehdi 11 months ago

  • Status changed from New to Assigned
Actions #11

Updated by Daniyal Ansari 10 months ago

  • Status changed from Assigned to Coded
Actions #12

Updated by Daniyal Ansari 10 months ago

  • Status changed from Coded to QA
  • Assignee changed from Daniyal Ansari to Mangesh Pangrekar

Updated by Anis Yusof 10 months ago

Please find the observation below:

From the confirmation from @Kamini Kumar , the requirement of this ticket is to allow nurses / AMO to place orders and submit orders on behalf of doctors from ER module which is to follow the functionality available in Clinical Station.

ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED - FAIL, currently there is no provision for nurses / AMO to place and submit orders on behalf of doctors from ER module


Actions #14

Updated by Anis Yusof 10 months ago

  • Assignee changed from Mangesh Pangrekar to Mehdi Mehdi
Actions #15

Updated by Daniyal Ansari 9 months ago

  • Assignee changed from Mehdi Mehdi to Daniyal Ansari
Actions #16

Updated by Daniyal Ansari 9 months ago

  • Dev Due date changed from 27/12/2025 to 20/03/2026
  • Issue released on NA added
Actions #17

Updated by Daniyal Ansari 6 months ago

  • Assignee changed from Daniyal Ansari to Amirali Mahjour
  • Dev Due date changed from 20/03/2026 to 28/05/2026
Actions #18

Updated by Mehdi Mehdi 6 months ago

  • Assignee changed from Amirali Mahjour to Amirali Nayebpour
  • Dev Due date changed from 28/05/2026 to 27/05/2026
  • Release date to QA set to 29/05/2026
Actions #19

Updated by Sarfrazul Haque 5 months ago

  • Subject changed from ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED . to OP/IP/ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED .
Actions #20

Updated by Amirali Nayebpour 5 months ago

  • Status changed from Re-open to Coded
Actions #21

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA
Actions #22

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Amirali Nayebpour to Mangesh Pangrekar

Updated by Anis Yusof 5 months ago

Please find the observation below:

Tested in QA

ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED - FAIL in QA, currently there is no provision for nurses / AMO to place and submit orders on behalf of doctors from ER module as per requirement


Actions #24

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Mehdi Mehdi to Amirali Nayebpour
Actions #25

Updated by Amirali Nayebpour 5 months ago

Working on ER and can submit an order on behalf of Doctor

Actions #26

Updated by Amirali Nayebpour 5 months ago

  • Status changed from Re-open to Coded
Actions #27

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA

Updated by Harshada Dixit 5 months ago

Please find the observation below:

Tested in QA

ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED - FAIL
currently there is no provision for nurses / AMO to submit orders on behalf of doctors from ER module as per requirement


Actions #29

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Mehdi Mehdi to Amirali Nayebpour
Actions #30

Updated by Amirali Nayebpour 5 months ago

  • Status changed from Re-open to Coded
Actions #31

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA

Updated by Harshada Dixit 5 months ago · Edited

OP/IP/ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED- PASS

IP/ER- Nurse can able to submit orders on behalf of Dr.
OP- placed orders by OP Nurse Dr. can co-sign and submit orders.




Actions #34

Updated by Mangesh Pangrekar 5 months ago

  • Assignee changed from Mangesh Pangrekar to Kierthini Nethi
Actions #35

Updated by Mangesh Pangrekar 5 months ago

  • Issue released on HUMS SandBox added
  • Issue released on deleted (NA)
Actions #37

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Mehdi Mehdi to Amirali Nayebpour
Actions #38

Updated by Amirali Nayebpour 5 months ago

  • Status changed from Re-open to Coded
Actions #39

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA

Updated by Harshada Dixit 5 months ago

Please find observation below -

OP- order on behalf function available in OP now but submitted order > ordering physician name not updated it is still showing Nurse name instead of Dr.
IP/ER - working as expected


Actions #41

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Mehdi Mehdi to Amirali Nayebpour
Actions #42

Updated by Sarfrazul Haque 5 months ago

  • Related to Gaps #94015: OP/IP/ER> All order on behalf should flow to assigned dr to Co-Sign / Countersign added
Actions #44

Updated by Amirali Nayebpour 5 months ago

  • Status changed from Re-open to Coded
Actions #45

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA
Actions #46

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Amirali Nayebpour to Mangesh Pangrekar

Updated by Harshada Dixit 5 months ago

OP/IP/ER > to allow nurses / AMO to place orders on behalf of Dr and orders must be COUNTERSIGNED- PASS

OP/IP/ER- Nurse can able to submit orders on behalf of Dr. Also ordering physician name updating as expected.

Verified in QA


Actions #48

Updated by Kamini Kumar 5 months ago

Remark
This ticket contains two tasks. The 'Order on Behalf' - Pass.
For the countersign task, a new ticket has been created: https://pmo.hatiintl.com.my/issues/94015

Actions #49

Updated by Kierthini Nethi 5 months ago

  • Assignee changed from Mangesh Pangrekar to Marcella David Kok

Updated by Marcella David Kok 5 months ago

EMERGENCY DEPARTMENT MEDICAL STAFF: NURSE & MEDICAL ASSISTANT ORDERING BEHALF EMERGENCY DOCTOR +

IMAGE 1: LIST OF ORDERS MADE BY ER NURSE & ER MA, VIEWABLE BY EMERGENCY DR.

IMAGE 2: CO-SIGNED PART IN RADIOLOGY ORDERING

IMAGE 3: ER NURSE VIEW ON MEDICATION PENDING ORDERS IN ORDER BASKET
ABLE TO PUT IN ORDERING PHYSICIAN DATA, ORDER THROUGH, ORDERING DATE

IMAGE 4: AFTER ORDER SUBMITTED, CAN SEE THE ORDER BY EMERGENCY NURSE & ORDERING BY DR EMERGENCY

OUTPATIENT DEPARTMENT MEDICAL STAFF:OP NURSE ORDERING ON BEHALF OF OUTPATIENT DOCTOR ++

IMAGE 1: OP NURSE MADE & SUBMITTED ORDERS ON BEHALF OF OP DOCTOR

IMAGE 2: OP DOCTOR ABLE TO CO-SIGN ORDERS MADE BY OP NURSE

INPATIENT DEPARTMENT MEDICAL STAFF:IP NURSE ORDERING ON BEHALF OF IP DOCTOR ++

IMAGE 1: IP NURSE VIEW ON MEDICATION PENDING ORDERS IN ORDER BASKET
ABLE TO PUT IN ORDERING PHYSICIAN DATA, ORDER THROUGH, ORDERING DATE

FINDINGS!!:
Issue No. 1 – Module Availability
Current Gap: The Co‑Sign tab is only available in the Outpatient (OP) module.

Expected: The Co‑Sign tab should also be available in Emergency Room (ER) and Inpatient (IP) modules to ensure consistent workflow.
-------------------------------------------------
Issue No. 2 – Order Category Coverage
Current Gap: In OP, IP, and ER modules, only Radiology Orders have a Co‑Sign section.

Expected: The Co‑Sign section should be available for all order categories (e.g., Laboratory, Medication, Procedures, Nursing Orders).

Actions #51

Updated by Marcella David Kok 5 months ago

  • Status changed from Reviewed to Deployed
Actions #52

Updated by Marcella David Kok 5 months ago

  • Status changed from Deployed to Closed
  • Target version changed from HUMS Release Ver 1 to HUMS Release Ver 2
Actions

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