Gaps #86878
openNotification: “Result Status & Communication”
40%
Description
Module : OP Consult/ IP Patient/ ER
Description: Currently the section to records the status and exceptions related to the laboratory order, including reasons for rejection, cancellation, recollection, amendments, or special procedures performed (e.g., restaining, regrossing, addendum) are not visible or not prominently displayed.These details are essential for tracking communication. It also captures any critical order flags and provides a clear audit trail of communication, specifying who was informed, by whom, and when.
Requested Change:
Enable and display the following fields clearly on the relevant screen:
1) RESULT STATUS: (in progress, complete, finalized, amended, cancel, rejected, recollection, addendum, regross, restain)
2) CLINICAL FLAG with Date and Time: CRITICAL (Informed To Dr. Ali, by Lab Staff on 18:24 26-08-2025)
3) REASONS: Flow from Medcare,Lab
Suggestion in Screen attached below:

Files
Updated by Vasuki Muniratnam over 1 year ago
- Status changed from Closed to Assigned
Updated by Thivakaran Maniam about 1 year ago
- File deleted (
clipboard-202508011121-xofzr.png)
Updated by Thivakaran Maniam about 1 year ago
- File clipboard-202508261333-97sqe.png clipboard-202508261333-97sqe.png added
- Description updated (diff)
Updated by Thivakaran Maniam about 1 year ago
- Subject changed from To be able to view "rejected reason", "informed to" "informed by" in CliniCare to “Result Status & Communication”
Updated by Shubham Ray about 1 year ago
- Assignee changed from Shubham Ray to Jineesh M Joy
Updated by Kamini Kumar 9 months ago
- Target version set to HUMS Release Ver 4
- Issue released on Dev added
Updated by Kamini Kumar 9 months ago
- Assignee changed from Jineesh M Joy to Mehdi Mehdi
Updated by Daniyal Ansari 7 months ago
- Assignee changed from Mehdi Mehdi to Logeshwaran Ravi
Updated by Daniyal Ansari 6 months ago
- Assignee changed from Logeshwaran Ravi to Kunal Yelne
- Dev Due date changed from 24/04/2026 to 05/05/2026
- Release date to QA set to 06/05/2026
Updated by Kunal Yelne 6 months ago
- Assignee changed from Kunal Yelne to Somanath Jyotiram Rode
Updated by Somanath Jyotiram Rode 6 months ago
please refer the below curl request :-
curl --location 'https://mykarecloud360-dev.hatiintl.com.my/lab-service/doctorOrder/getResultStatus/V-HISCKLMRN25210765-001' \
--header 'accept: application/json, text/plain, */*' \
--header 'accept-language: en-US,en;q=0.9' \
--header 'authorization: Bearer eyJhbGciOiJSUzI1NiIsInR5cCIgOiAiSldUIiwia2lkIiA6ICJ5U3ZTUXMzT2N2eENJNWx0bFJ4dHM4R18wT2VsdEh3MDF6bFAwc2lmMXY0In0.eyJleHAiOjE3NzgxMzIxNjUsImlhdCI6MTc3ODA0NTc2NSwianRpIjoiMzk4YWFhYzQtZmU4Zi00ZTllLTg4ZjktZTk4NzMxN2FjNjAyIiwiaXNzIjoiaHR0cDovL2tleWNsb2FrOjgwODAvYXV0aC9yZWFsbXMvbWFzdGVyIiwiYXVkIjoiYWNjb3VudCIsInN1YiI6IjlmY2QwMTM1LWM2MTgtNDc0Ni1hODQzLWE1Zjk0MzU0YTkwYiIsInR5cCI6IkJlYXJlciIsImF6cCI6ImhhdGktYXBwIiwic2Vzc2lvbl9zdGF0ZSI6IjNmZDFhNWQ0LTg0OWYtNDlhYS1iMTllLWRiOGY5MjU2OGEzYyIsImFjciI6IjEiLCJyZWFsbV9hY2Nlc3MiOnsicm9sZXMiOlsiZGVmYXVsdC1yb2xlcy1tYXN0ZXIiLCJvZmZsaW5lX2FjY2VzcyIsInVtYV9hdXRob3JpemF0aW9uIl19LCJyZXNvdXJjZV9hY2Nlc3MiOnsiYWNjb3VudCI6eyJyb2xlcyI6WyJtYW5hZ2UtYWNjb3VudCIsIm1hbmFnZS1hY2NvdW50LWxpbmtzIiwidmlldy1wcm9maWxlIl19fSwic2NvcGUiOiJwcm9maWxlIGVtYWlsIiwic2lkIjoiM2ZkMWE1ZDQtODQ5Zi00OWFhLWIxOWUtZGI4ZjkyNTY4YTNjIiwiZW1haWxfdmVyaWZpZWQiOnRydWUsIm5hbWUiOiJNYWhlc2ggQnViYW5lIiwicHJlZmVycmVkX3VzZXJuYW1lIjoibWFoZXNoIGJ1YmFuZSIsImdpdmVuX25hbWUiOiJNYWhlc2giLCJmYW1pbHlfbmFtZSI6IkJ1YmFuZSIsImVtYWlsIjoicXVlZGRhZGRldW1tYXF1YS03MzgyQHlvcG1haWwuY29tIn0.BK7E-8qhvVNKkq3RrDtdfcX-QVIx8E8Wjue4jxoRLC8sVnA4_EPS-DeuVuzTYFT60LppWuAkRndg1KuuuX8OQVUYPL6L9_AuYNggGc-AhLZJKMsdPZpW7DztFXJDDw59186NljQ__r9rf3fc0wcPB4hhM0YJ3GVxE5tU2J7RSUNeQNQMGxrvNBHbX1ws9oFLMmUEDcA4QXt5mZx7Askxq3RB-AEl9mepOkBmHo9ptP01HwEXoeyGuWZwcmtCKt3nVBiQYkjkgo_Jx8s3ExnlqeR3pj0gWV6hD_CjAd_bD0xKZ0TmQPCilPVoApE2RRMDRBz66Zt1tJ9hs9wFvXqeuw' \
--header 'content-type: application/json' \
--header 'isrestrictedaccess: false' \
--header 'isresultrestristedaccess: false' \
--header 'origin: https://mykarecloud360-dev.hatiintl.com.my' \
--header 'priority: u=1, i' \
--header 'referer: https://mykarecloud360-dev.hatiintl.com.my/lab/' \
--header 'responsetype: json' \
--header 'sec-ch-ua: "Google Chrome";v="147", "Not.A/Brand";v="8", "Chromium";v="147"' \
--header 'sec-ch-ua-mobile: ?0' \
--header 'sec-ch-ua-platform: "Windows"' \
--header 'sec-fetch-dest: empty' \
--header 'sec-fetch-mode: cors' \
--header 'sec-fetch-site: same-origin' \
--header 'user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36' \
--header 'x-activeshiftid: open' \
--header 'x-api-version: 1' \
--header 'x-countercode: CashCounterTest' \
--header 'x-counterid: 12' \
--header 'x-countername: e' \
--header 'x-employeeid: 50515' \
--header 'x-language: EN' \
--header 'x-machine-ip;' \
--header 'x-orgcode: HATI' \
--header 'x-orgid: 1' \
--header 'x-shiftid: 0' \
--header 'x-unitcode: HISCKL' \
--header 'x-unitid: 1' \
--header 'x-unitprefix: 1' \
--header 'x-userid: 50122' \
--header 'x-username: Mahesh Bubane' \
--header 'Cookie: isClinical=true'
Updated by Somanath Jyotiram Rode 6 months ago
- Assignee changed from Somanath Jyotiram Rode to Rasoul Nayeb
Updated by Daniyal Ansari 6 months ago
- Assignee changed from Rasoul Nayeb to Logeshwaran Ravi
Updated by Mehdi Mehdi 6 months ago
- Assignee changed from Logeshwaran Ravi to Ahmad Ashfaq
@Ahmad Ashfaq
Please check the backend API already implemented in Medcare and confirm if it needs to be called from the UI.
Updated by Ahmad Ashfaq 6 months ago
- Status changed from Assigned to Coded
- % Done changed from 0 to 100
Updated by Mehdi Mehdi 6 months ago
- Assignee changed from Ahmad Ashfaq to Mangesh Pangrekar
Updated by Yaswanth Sai Thirumalasetty 5 months ago
- File clipboard-202605291403-iu9vz.png clipboard-202605291403-iu9vz.png added
- File clipboard-202605291403-dozti.png clipboard-202605291403-dozti.png added
- Status changed from QA to Re-open
- Assignee changed from Mangesh Pangrekar to Daniyal Ansari
Tested in QA, When a lab order is CANCELLED within the Medcare Lab module, the updated cancellation status fails to reflect or update on the CliniCare Doctor screen.


Updated by Daniyal Ansari 5 months ago
- Assignee changed from Daniyal Ansari to Somanath Jyotiram Rode
Updated by Somanath Jyotiram Rode 5 months ago
I’ve pushed the code to the dev instance.
Updated by Somanath Jyotiram Rode 5 months ago
- Status changed from Re-open to Coded
Updated by Daniyal Ansari 5 months ago
- Status changed from Coded to QA
- Assignee changed from Somanath Jyotiram Rode to Mangesh Pangrekar
Updated by Manisha Kadam 4 months ago
- File bandicam 2026-07-10 14-27-18-298.mp4 bandicam 2026-07-10 14-27-18-298.mp4 added
- Status changed from QA to Re-open
- Assignee changed from Mangesh Pangrekar to Daniyal Ansari
- % Done changed from 100 to 40
*Tested in QA, When a lab order is CANCELLED from Medcare lab then this status not reflecting in Clinicare *
See attached video
Updated by Daniyal Ansari 4 months ago
- Assignee changed from Daniyal Ansari to Somanath Jyotiram Rode
Updated by Daniyal Ansari 4 months ago
- Dev Due date changed from 05/05/2026 to 05/08/2026
Updated by Somanath Jyotiram Rode 4 months ago

Updated by Somanath Jyotiram Rode 4 months ago
Hi Clinicare Frontend Team,
The API is returning the status as "Cancelled" in the response. Could you please check this issue
Updated by Somanath Jyotiram Rode 4 months ago
- Assignee changed from Somanath Jyotiram Rode to Daniyal Ansari
Updated by Daniyal Ansari 4 months ago
- Assignee changed from Daniyal Ansari to Ahmad Ashfaq
Updated by Ahmad Ashfaq 3 months ago
- Assignee changed from Ahmad Ashfaq to Somanath Jyotiram Rode
@Somanath As reviewed in the meeting. Some lab orders are not flowing in Lab module.
Updated by Nur'Ain Binti Karim 3 months ago
- Category changed from CliniCare to M Laboratory
Updated by Daniyal Ansari 3 months ago
- Dev Due date changed from 05/08/2026 to 12/08/2026
- Release date to QA changed from 06/05/2026 to 13/08/2026
Updated by Jayadeep kasukurthi 3 months ago
- Assignee changed from Somanath Jyotiram Rode to Mangesh Pangrekar

