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Bug #89582

open

Task #89539: FAT HUMS HOSPITAL ON SEP

FAT > BIlling > user request Write Off Cancellation have the free text option

Added by Mohd Azmild Hamild about 1 year ago. Updated 11 months ago.

Status:
Assigned
Priority:
Normal
Assignee:
Mohd Azmild Hamild
Category:
MedCare
Target version:
-
Start date:
23/10/2025
Due date:
% Done:

20%

Estimated time:
Dev Due date:
Release date to QA:
Bug/Defect On:
QA
Severity:
Critical
Issue released on:
Function:

Description

Issues Description : User request in the Write Off Cancellation screen for function reject have the option for user to key-in free text. User will have the option other to select form the drop down available or free text.

Step to reproduce
1.Login System
2.Navigate to Billing > Write Off
3.Click on Write off Cancellation
4.Click reject and save
5.Observe screen > Current when the transaction is mark as reject the reject drop down option is not available. hence unable to proceed with reject workflow

Expectation
User should able to key-in a free text on the write off reject when the reject is toggle and reject remark open.


Files

reason on write off appraovl.png (181 KB) reason on write off appraovl.png Mohd Azmild Hamild , 23/10/2025 01:53 PM

Related issues 1 (1 open — 0 closed)

Copied from HUMS Hospital - Bug #89580: FAT > BIlling > user request Write Off Reject have option free textAssignedMohd Azmild Hamild 23/10/2025

Actions
Actions #1

Updated by Mohd Azmild Hamild about 1 year ago

  • Copied from Bug #89580: FAT > BIlling > user request Write Off Reject have option free text added
Actions #2

Updated by Mohd Azmild Hamild about 1 year ago

  • Tracker changed from Task to Bug
  • Description updated (diff)
  • Severity set to Critical
Actions #3

Updated by Sunil Shinde about 1 year ago ยท Edited

  • Status changed from New to Assigned
  • Assignee changed from Sunil Shinde to Mohd Azmild Hamild
  • % Done changed from 0 to 20

@Mohd Azmild Hamild - We cannot make this reason a free-text field. The required reason should be provided by the user, and we will add all of them to the master list.

@sunil@sdglobaltech.com can we make the reason to select "free text" and then allow user to keyin the remarks
this can apply both redmine

Actions #4

Updated by Mohd Azmild Hamild 11 months ago

Sunil Shinde wrote in #note-3:

@Mohd Azmild Hamild - We cannot make this reason a free-text field. The required reason should be provided by the user, and we will add all of them to the master list.

@Sunil Shinde can we make the reason to select "free text" and then allow user to keyin the remarks
this can apply both redmine

Actions #5

Updated by Mohd Azmild Hamild 11 months ago

  • Assignee changed from Mohd Azmild Hamild to Sunil Shinde
Actions #6

Updated by Sunil Shinde 11 months ago

  • Assignee changed from Sunil Shinde to Mohd Azmild Hamild

@azmild@hatiintl.com - We can not provided the reason as freetext.

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