Bug #89580
openTask #89539: FAT HUMS HOSPITAL ON SEP
FAT > BIlling > user request Write Off Reject have option free text
20%
Description
Issues Description : User request in the write off screen for function reject have the option for user to key-in free text. User will have the option other to select form the drop down available or free text.
Step to reproduce
1.Login System
2.Navigate to OPD > Registration
3.Click on New registration
4.Click on mark VIP toggle
5.Observe screen > Current when a VIP patient is mark we don have any column to put remarks what type of remarks
Expectation
User should able to key-in a free text on the write off reject when the reject is toggle and reject remark open.
Proposal
Files
Updated by Mohd Azmild Hamild about 1 year ago
- Copied to Bug #89582: FAT > BIlling > user request Write Off Cancellation have the free text option added
Updated by Mohd Azmild Hamild about 1 year ago
- Subject changed from FAT > BIlling > user request write off reject have option free text to FAT > BIlling > user request Write Off Reject have option free text
Updated by Sunil Shinde about 1 year ago · Edited
- Status changed from New to Assigned
- Assignee changed from Sunil Shinde to Mohd Azmild Hamild
- % Done changed from 0 to 20
@azmild@hatiintl.com - We cannot make this reason a free-text field. The required reason should be provided by the user, and we will add all of them to the master list.
Updated by Mohd Azmild Hamild about 1 year ago
Updated by Mohd Azmild Hamild about 1 year ago
- Tracker changed from Task to Bug
- Severity set to Major
Updated by Mohd Azmild Hamild about 1 year ago
- File reason on write off appraovl.png reason on write off appraovl.png added
- Description updated (diff)
Updated by Mohd Azmild Hamild about 1 year ago
- Assignee changed from Mohd Azmild Hamild to Sunil Shinde
Updated by Mohd Azmild Hamild about 1 year ago
Sunil Shinde wrote in #note-3:
@azmild@hatiintl.com - We cannot make this reason a free-text field. The required reason should be provided by the user, and we will add all of them to the master list.
@sunil@sdglobaltech.com - can we make the drop down to have a option "free-text" then user can type on the remarks?
Updated by Sunil Shinde about 1 year ago
- File Screenshot 2025-10-23 144843.png Screenshot 2025-10-23 144843.png added
- Assignee changed from Sunil Shinde to Mohd Azmild Hamild
@azmild@hatiintl.com - No, we cannot make the dropdown a free-text field. This is a product-level requirement and cannot be changed directly. At most, I can add one additional field below the reason dropdown as “Remarks.” Users can select “Other” as the reason and enter their comments in the free-text remarks field. Please note that this remarks field will be non-mandatory. 
Updated by Mohd Azmild Hamild about 1 year ago
Sunil Shinde wrote in #note-9:
@azmild@hatiintl.com - No, we cannot make the dropdown a free-text field. This is a product-level requirement and cannot be changed directly. At most, I can add one additional field below the reason dropdown as “Remarks.” Users can select “Other” as the reason and enter their comments in the free-text remarks field. Please note that this remarks field will be non-mandatory.
@sunil@sdglobaltech.com ok i will discuss back with user the work around that you suggestion thank you for the suggestion