Gaps #92845
openOPD > Registration > Incorrect “No Patient Record Found” Message When Searching for Merged (Secondary) MRN
90%
Description
Issues Description :
- During the patient registration process, when a user enters a secondary MRN (Medical Record Number) that has already been merged with a primary MRN, the system currently does not provide any notification or guidance.
Step to reproduce
1.Login System
2.Navigate to > OPD
3.Click on Registration
4.Click on find the secondary's MRN patient.
5.Observe screen > When searching for a secondary (merged) MRN during registration, the system displays “No patient record found.”
There is no indication that the MRN has been previously merged with a primary MRN.
This may mislead users into thinking the record does not exist.
Expectation:
- When a secondary MRN is entered, the system should detect that the MRN has already been merged.
- Display a clear prompt or validation message such as: “This MRN has already been merged with XXXXX. Please use the primary MRN instead.”

Files
Updated by Kierthini Nethi 4 months ago
- Issue released on Dev added
- Issue released on deleted (
NA) - Function Standard added
Updated by Daniyal Ansari 4 months ago
- Assignee changed from Daniyal Ansari to Rohit Jadhav
- Dev Due date set to 03/08/2026
Updated by Rohit Jadhav 4 months ago
- Assignee changed from Rohit Jadhav to Prathmesh Sargar
Updated by Daniyal Ansari 4 months ago
- Dev Due date changed from 03/08/2026 to 05/08/2026
Updated by Daniyal Ansari 3 months ago
- Dev Due date changed from 05/08/2026 to 12/08/2026
- Release date to QA set to 13/08/2026
Updated by Prathmesh Sargar 3 months ago
From backend Side it was fix now getting proper message like wise
Updated by Prathmesh Sargar 3 months ago
- Assignee changed from Prathmesh Sargar to Shweta Sandip Waghmare
Please do needful changes from frontend side
Updated by Shweta Sandip Waghmare 3 months ago
- Assignee changed from Shweta Sandip Waghmare to Tejashri Tanaji Jagtap
Updated by Tejashri Tanaji Jagtap 3 months ago
- Status changed from New to Assigned
Updated by Tejashri Tanaji Jagtap 3 months ago
- Status changed from Assigned to Coded
Updated by Jayadeep kasukurthi 3 months ago
- Assignee changed from Tejashri Tanaji Jagtap to Mangesh Pangrekar
Updated by Manisha Kadam 3 months ago
- File bandicam 2026-08-20 16-15-04-495.mp4 bandicam 2026-08-20 16-15-04-495.mp4 added
- Status changed from QA to Tested
- % Done changed from 0 to 90
Working now as per description
Display a clear prompt or validation message such as: “This MRN has already been merged with XXXXX. Please use the primary MRN instead.” - PASS
See attached video