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Gaps #92845

open

OPD > Registration > Incorrect “No Patient Record Found” Message When Searching for Merged (Secondary) MRN

Added by Nur'Ain Binti Karim 7 months ago. Updated 3 months ago.

Status:
Tested
Priority:
Critical
Assignee:
Mangesh Pangrekar
Category:
M OPD
Target version:
-
Start date:
10/04/2026
Due date:
% Done:

90%

Estimated time:
Dev Due date:
12/08/2026
Release date to QA:
13/08/2026
Issue released on:
Dev
Function:
Standard

Description

Issues Description :
- During the patient registration process, when a user enters a secondary MRN (Medical Record Number) that has already been merged with a primary MRN, the system currently does not provide any notification or guidance.

Step to reproduce
1.Login System
2.Navigate to > OPD
3.Click on Registration
4.Click on find the secondary's MRN patient.
5.Observe screen > When searching for a secondary (merged) MRN during registration, the system displays “No patient record found.”
There is no indication that the MRN has been previously merged with a primary MRN.
This may mislead users into thinking the record does not exist.

Expectation:
- When a secondary MRN is entered, the system should detect that the MRN has already been merged.
- Display a clear prompt or validation message such as: “This MRN has already been merged with XXXXX. Please use the primary MRN instead.”

Files

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clipboard-202604101507-eon1p.png (185 KB) clipboard-202604101507-eon1p.png Nur'Ain Binti Karim, 10/04/2026 03:07 PM
bandicam 2026-08-20 16-15-04-495.mp4 (3.92 MB) bandicam 2026-08-20 16-15-04-495.mp4 Manisha Kadam, 20/08/2026 04:19 PM
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