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Gaps #92943

closed

ER/IP/OP > Pharmacist Amendments Not Reflected in Clinicare Notifications to Prescribing User

Added by Kierthini Nethi 7 months ago. Updated 5 months ago.

Status:
Closed
Priority:
Critical
Assignee:
Marcella David Kok
Category:
CliniCare
Target version:
-
Start date:
15/04/2026
Due date:
% Done:

50%

Estimated time:
Spent time:
Dev Due date:
20/05/2026
Release date to QA:
22/05/2026
Issue released on:
HUMS SandBox, NA
Function:
HUMS

Description

Description:
When a pharmacist makes changes to a prescription in Medcare Pharmacy (e.g., dosage adjustment, frequency, or medication details), these updates are currently not being reflected in Clinicare notifications for the prescribing user.

This results in a lack of visibility for the prescribing doctor regarding modifications made after the initial prescription, which may impact clinical decision making and continuity of care.

Steps to Reproduce:
1) Prescribing user enters a prescription in Clinicare.
2) Pharmacist accesses the prescription via Medcare Pharmacy.
3) Pharmacist modifies details (e.g., dosage, frequency, or medication).
4) Observe that no notification/update is sent to the prescribing user in Clinicare.

Expected Result:
Any amendments made by the pharmacist in Medcare Pharmacy should trigger a notification in Clinicare to the original prescribing user, clearly indicating:
- What changes were made
- Who made the changes
- Timestamp of the modification
- Justification to why changes were made

Current Result:
No notification is sent to the prescribing user after pharmacist modifications.

Impact:
1) Prescribers are unaware of post-prescription changes
2) Potential risk to patient safety and treatment accuracy
3) Lack of audit visibility for clinical decisions


Files

Screenshot 2026-05-04 110020.png (78.3 KB) Screenshot 2026-05-04 110020.png Kierthini Nethi, 04/05/2026 11:31 AM
clipboard-202606101620-txktl.png (468 KB) clipboard-202606101620-txktl.png Anis Yusof , 10/06/2026 04:20 PM
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clipboard-202606151436-wh5qo.png (364 KB) clipboard-202606151436-wh5qo.png Anis Yusof , 15/06/2026 02:36 PM
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clipboard-202606151437-qq3zl.png (473 KB) clipboard-202606151437-qq3zl.png Anis Yusof , 15/06/2026 02:37 PM
clipboard-202606151437-jwyun.png (467 KB) clipboard-202606151437-jwyun.png Anis Yusof , 15/06/2026 02:38 PM
clipboard-202606151438-fjn06.png (589 KB) clipboard-202606151438-fjn06.png Anis Yusof , 15/06/2026 02:38 PM
clipboard-202606151439-oiby1.png (356 KB) clipboard-202606151439-oiby1.png Anis Yusof , 15/06/2026 02:39 PM
clipboard-202606151440-vns9y.png (364 KB) clipboard-202606151440-vns9y.png Anis Yusof , 15/06/2026 02:40 PM
ER DR_ORDER MEDS_1.png (208 KB) ER DR_ORDER MEDS_1.png Marcella David Kok, 16/06/2026 03:01 PM
ER PHARMACY AMEND DOSE ORDER.png (200 KB) ER PHARMACY AMEND DOSE ORDER.png Marcella David Kok, 16/06/2026 03:03 PM
ER PHARMACY AMENDED ORDER DOSE REMARK.png (175 KB) ER PHARMACY AMENDED ORDER DOSE REMARK.png Marcella David Kok, 16/06/2026 03:04 PM
ER DR_VIEW ON AMENDED DOSE.png (224 KB) ER DR_VIEW ON AMENDED DOSE.png Marcella David Kok, 16/06/2026 03:04 PM
ER DR_MEDICATION ORDER HISTORY.png (65.7 KB) ER DR_MEDICATION ORDER HISTORY.png Marcella David Kok, 16/06/2026 03:05 PM
OP DR_ORDER MEDS_.png (195 KB) OP DR_ORDER MEDS_.png Marcella David Kok, 16/06/2026 03:09 PM
OP PHARMACY AMEND DOSE ORDER.png (194 KB) OP PHARMACY AMEND DOSE ORDER.png Marcella David Kok, 16/06/2026 03:09 PM
OP PHARMACY AMENDED ORDER DOSE REMARK.png (168 KB) OP PHARMACY AMENDED ORDER DOSE REMARK.png Marcella David Kok, 16/06/2026 03:09 PM
OP DR_VIEW ON AMENDED DOSE.png (229 KB) OP DR_VIEW ON AMENDED DOSE.png Marcella David Kok, 16/06/2026 03:10 PM
OP DR_MEDICATION ORDER HISTORY.png (53.4 KB) OP DR_MEDICATION ORDER HISTORY.png Marcella David Kok, 16/06/2026 03:10 PM
IP DR_ORDER MEDS_.png (207 KB) IP DR_ORDER MEDS_.png Marcella David Kok, 16/06/2026 03:12 PM
IP PHARMACY AMEND DOSE ORDER.png (192 KB) IP PHARMACY AMEND DOSE ORDER.png Marcella David Kok, 16/06/2026 03:12 PM
IP PHARMACY AMENDED ORDER DOSE REMARK.png (164 KB) IP PHARMACY AMENDED ORDER DOSE REMARK.png Marcella David Kok, 16/06/2026 03:12 PM
IP DR_VIEW ON AMENDED DOSE.png (213 KB) IP DR_VIEW ON AMENDED DOSE.png Marcella David Kok, 16/06/2026 03:13 PM
IP DR_MEDICATION ORDER HISTORY.png (60.9 KB) IP DR_MEDICATION ORDER HISTORY.png Marcella David Kok, 16/06/2026 03:13 PM

Related issues 1 (0 open — 1 closed)

Related to HUMS Hospital - Gaps #86956: GAPS > PHIS > "Once a prescription has been intervened by pharmacist , the doctor should get notification in clinicare.ClosedRasoul Nayeb08/05/2026

Actions
Actions #1

Updated by Kierthini Nethi 7 months ago

  • Related to Gaps #86956: GAPS > PHIS > "Once a prescription has been intervened by pharmacist , the doctor should get notification in clinicare. added
Actions #3

Updated by Kierthini Nethi 6 months ago

  • Category set to CliniCare
Actions #4

Updated by Daniyal Ansari 6 months ago

  • Assignee changed from Mehdi Mehdi to Logeshwaran Ravi
Actions #5

Updated by Daniyal Ansari 6 months ago

  • Assignee changed from Logeshwaran Ravi to Prajval Tambe
Actions #6

Updated by Mehdi Mehdi 6 months ago

  • Dev Due date set to 20/05/2026
  • Release date to QA set to 22/05/2026
Actions #7

Updated by Kierthini Nethi 6 months ago · Edited

Should be implemented across all 3 modules - ER, IP, OP

Actions #8

Updated by Rohit Jadhav 5 months ago

new kafka created
topic-> "onprem.stockservice.updatemedicationdoseemr.0";

kafka payload ->{
"className": "updatemedicationdoseemr",
"requestJson": "{\"itemCode\":\"MED-12309\",\"clinicareOrderId\":\"6a118818ee70687d0f23453e\",\"itemQuantity\":45.0,\"updatedById\":\"50122\",\"updatedBy\":\"Mahesh Bubane\",\"frequencyDetail\":[{\"dose\":\"3\",\"doseUnit\":\"Tablet\",\"daysPharmacy\":\"Day/s\",\"duration\":5,\"singleDose\":\"3 Tablet\",\"drugInstruction\":\"Take with or without Food\",\"frequencyCode\":null,\"orderQuantity\":45.0,\"startDate\":\"2026-05-25T13:01:34.681+08:00\",\"stopDate\":\"2026-05-30T13:01:34.681+08:00\",\"routeOfAdministrationCode\":null,\"priorityCode\":null,\"totalVolume\":0.0,\"rateFlow\":null,\"flowDuration\":null,\"flowDurationUnit\":null,\"patientInstruction\":null,\"pharmacyInstruction\":null,\"prnComments\":null,\"comment\":\"ryrt\",\"baseSizeCode\":null,\"isPrn\":false,\"isCounselling\":false,\"isUnitDosing\":false,\"isTtaMedication\":false}]}"
}

Actions #10

Updated by Prajval Tambe 5 months ago

Consume the above Kafka message and pass the received value in the Clinicare API under `medicationOrder.amendedBy` as an object.

Actions #11

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Prajval Tambe to Sagar Pokale
Actions #12

Updated by Sagar Pokale 5 months ago

  • % Done changed from 0 to 10
Actions #13

Updated by Sarfrazul Haque 5 months ago

  • Status changed from New to Assigned
  • Function Standard added
  • Function deleted (HUMS)
Actions #14

Updated by Sagar Pokale 5 months ago

  • % Done changed from 10 to 50
Actions #15

Updated by Sagar Pokale 5 months ago

  • Assignee changed from Sagar Pokale to Prajval Tambe

Hi @Prajval,
Implemented the given changes on backend side,

Also added value 'medicationOrder.amendedBy'

in API : https://mykarecloud360-dev.hatiintl.com.my/ipd-clinical/admission/case/sheet?patientId=59662&admissionId=d03adc18-78da-45d2-a4e7-b9dd69d9a786&encounterId=d03adc18-78da-45d2-a4e7-b9dd69d9a786&assessmentType=null&sessionId=null&siteId=5

Please work on the UI part,
If anything let me know

Actions #16

Updated by Prajval Tambe 5 months ago

  • Status changed from Assigned to Coded
Actions #17

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA

Updated by Anis Yusof 5 months ago

Please find the observation below:

Tested in QA

ER/IP/OP > Pharmacist Amendments Not Reflected in Clinicare Notifications to Prescribing User - FAIL in QA for following findings as confirmed with @Kierthini Nethi ;

  1. Timestamp & date of the modification are not showing in the Prescribing User - FAIL
  2. Amended Frequency detail made by Pharmacist is not highlighted - FAIL
  3. The reason of amendment is not showing - FAIL
  4. The medication amendment details is not recorded in the Medication Order History - FAIL
  5. The medication amendment details is not recorded in the Last Known/Past Medication - FAIL






Actions #19

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Mehdi Mehdi to Prajval Tambe
Actions #20

Updated by Prajval Tambe 5 months ago

  • Status changed from Re-open to Coded
Actions #21

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA
Actions #22

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Prajval Tambe to Mangesh Pangrekar

Updated by Anis Yusof 5 months ago

Please find the observation below:

Verified in QA

ER/IP/OP > Pharmacist Amendments Not Reflected in Clinicare Notifications to Prescribing User - FAIL in QA for following findings;

  1. Timestamp & date of the modification are not showing in the Prescribing User - PASS in QA for OP/IP/ER
  2. Amended Frequency detail made by Pharmacist is not highlighted - FAIL in QA as amended value is not showing for OP/IP/ER
  3. The reason of amendment is not showing - FAIL in QA as reason value is not showing for OP/IP/ER
  4. The medication amendment details is not recorded in the Medication Order History - FAIL in QA as Frequency and Reason details is showing 'null' upon hovering on the 'i' button for OP/IP/ER
  5. The medication amendment details is not recorded in the Last Known/Past Medication - FAIL in QA as amended history is not available in OP & Frequency and Reason details is showing 'null' upon hovering on the 'i' button in IP/ER










Actions #25

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Mehdi Mehdi to Prajval Tambe
Actions #26

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Re-open to Coded

QA team, could you please re-test this in the QA environment? The Medcare changes have been deployed to QA.

Actions #27

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA
  • Assignee changed from Prajval Tambe to Mangesh Pangrekar

Updated by Anis Yusof 5 months ago · Edited

Please find the observation below:

Verified in QA

ER/IP/OP > Pharmacist Amendments Not Reflected in Clinicare Notifications to Prescribing User - PASS in QA for following findings;

  1. Timestamp & date of the modification are not showing in the Prescribing User - PASS in QA as who and timestamps details are showing accordingly for OP/IP/ER
  2. Amended Frequency detail made by Pharmacist is not highlighted - PASS in QA as amended frequency is showing accordingly in OP/IP/ER
  3. The reason of amendment is not showing - PASS in QA as reason value is showing accordingly for OP/IP/ER
  4. The medication amendment details is not recorded in the Medication Order History - PASS in QA as amended details are showing accordingly upon hovering on the 'i' button for OP/IP/ER but for IP & ER modules, the details are showing under Order Reason column instead of Amended History column As confirmed with @Kierthini Nethi new issue will be logged for this - https://pmo.hatiintl.com.my/issues/94110
  5. The medication amendment details is not recorded in the Last Known/Past Medication - PASS in QA as amended details are showing accordingly upon hovering on the 'i' button in OP/IP/ER










Actions #30

Updated by Kierthini Nethi 5 months ago

  • Assignee changed from Mangesh Pangrekar to Marcella David Kok

Updated by Marcella David Kok 5 months ago

ER/IP/OP > Pharmacist Amendments Not Reflected in Clinicare Notifications to Prescribing User

16/06/2026

TESTED & REVIEWED RESULT:
ER/IP/OP
Pharmacist Amendments → Clinicare Notifications
Successfully reflected in Clinicare for the prescribing user across all modules.

EMERGENCY SCENARIO
IMAGE 1:
ER DOCTOR ORDERED MEDS

IMAGE 2:
PHARMACIST TO AMEND DOSE WITH REASON

IMAGE 3:
DOSE AMENDED BY PHARMACIST

IMAGE 4:
ER DR VIEW ON AMENDED DOSE

IMAGE 5:
ER MEDICATION ORDER HISTORY

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

OUTPATIENT SCENARIO
IMAGE 1:
OP DOCTOR ORDERED MEDS

IMAGE 2:
PHARMACIST TO AMEND DOSE WITH REASON

IMAGE 3:
DOSE AMENDED BY PHARMACIST

IMAGE 4:
OP DR VIEW ON AMENDED DOSE

IMAGE 5:
OP MEDICATION ORDER HISTORY

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Updated by Marcella David Kok 5 months ago

INPATIENT SCENARIO
IMAGE 1:
IP DOCTOR ORDERED MEDS

IMAGE 2:
PHARMACIST TO AMEND DOSE WITH REASON

IMAGE 3:
DOSE AMENDED BY PHARMACIST

IMAGE 4:
IP DR VIEW ON AMENDED DOSE

IMAGE 5:
IP MEDICATION ORDER HISTORY

Actions #33

Updated by Marcella David Kok 5 months ago

  • Status changed from Reviewed to Deployed
  • Issue released on HUMS SandBox added
Actions #34

Updated by Marcella David Kok 5 months ago

  • Status changed from Deployed to Closed
Actions

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