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Gaps #92943

closed

ER/IP/OP > Pharmacist Amendments Not Reflected in Clinicare Notifications to Prescribing User

Added by Kierthini Nethi 7 months ago. Updated 5 months ago.

Status:
Closed
Priority:
Critical
Assignee:
Marcella David Kok
Category:
CliniCare
Target version:
-
Start date:
15/04/2026
Due date:
% Done:

50%

Estimated time:
Spent time:
Dev Due date:
20/05/2026
Release date to QA:
22/05/2026
Issue released on:
HUMS SandBox, NA
Function:
HUMS

Description

Description:
When a pharmacist makes changes to a prescription in Medcare Pharmacy (e.g., dosage adjustment, frequency, or medication details), these updates are currently not being reflected in Clinicare notifications for the prescribing user.

This results in a lack of visibility for the prescribing doctor regarding modifications made after the initial prescription, which may impact clinical decision making and continuity of care.

Steps to Reproduce:
1) Prescribing user enters a prescription in Clinicare.
2) Pharmacist accesses the prescription via Medcare Pharmacy.
3) Pharmacist modifies details (e.g., dosage, frequency, or medication).
4) Observe that no notification/update is sent to the prescribing user in Clinicare.

Expected Result:
Any amendments made by the pharmacist in Medcare Pharmacy should trigger a notification in Clinicare to the original prescribing user, clearly indicating:
- What changes were made
- Who made the changes
- Timestamp of the modification
- Justification to why changes were made

Current Result:
No notification is sent to the prescribing user after pharmacist modifications.

Impact:
1) Prescribers are unaware of post-prescription changes
2) Potential risk to patient safety and treatment accuracy
3) Lack of audit visibility for clinical decisions


Files

Screenshot 2026-05-04 110020.png (78.3 KB) Screenshot 2026-05-04 110020.png Kierthini Nethi, 04/05/2026 11:31 AM
clipboard-202606101620-txktl.png (468 KB) clipboard-202606101620-txktl.png Anis Yusof , 10/06/2026 04:20 PM
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clipboard-202606101620-qsrzm.png (282 KB) clipboard-202606101620-qsrzm.png Anis Yusof , 10/06/2026 04:20 PM
clipboard-202606101620-hxkfx.png (296 KB) clipboard-202606101620-hxkfx.png Anis Yusof , 10/06/2026 04:20 PM
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clipboard-202606151107-ntptn.png (463 KB) clipboard-202606151107-ntptn.png Anis Yusof , 15/06/2026 11:07 AM
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clipboard-202606151109-tkjrq.png (355 KB) clipboard-202606151109-tkjrq.png Anis Yusof , 15/06/2026 11:09 AM
clipboard-202606151109-gjj1e.png (358 KB) clipboard-202606151109-gjj1e.png Anis Yusof , 15/06/2026 11:09 AM
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clipboard-202606151412-qd4mi.png (469 KB) clipboard-202606151412-qd4mi.png Anis Yusof , 15/06/2026 02:12 PM
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clipboard-202606151413-vwnua.png (588 KB) clipboard-202606151413-vwnua.png Anis Yusof , 15/06/2026 02:13 PM
clipboard-202606151436-eoutg.png (368 KB) clipboard-202606151436-eoutg.png Anis Yusof , 15/06/2026 02:36 PM
clipboard-202606151436-wh5qo.png (364 KB) clipboard-202606151436-wh5qo.png Anis Yusof , 15/06/2026 02:36 PM
clipboard-202606151437-wdvdg.png (474 KB) clipboard-202606151437-wdvdg.png Anis Yusof , 15/06/2026 02:37 PM
clipboard-202606151437-qq3zl.png (473 KB) clipboard-202606151437-qq3zl.png Anis Yusof , 15/06/2026 02:37 PM
clipboard-202606151437-jwyun.png (467 KB) clipboard-202606151437-jwyun.png Anis Yusof , 15/06/2026 02:38 PM
clipboard-202606151438-fjn06.png (589 KB) clipboard-202606151438-fjn06.png Anis Yusof , 15/06/2026 02:38 PM
clipboard-202606151439-oiby1.png (356 KB) clipboard-202606151439-oiby1.png Anis Yusof , 15/06/2026 02:39 PM
clipboard-202606151440-vns9y.png (364 KB) clipboard-202606151440-vns9y.png Anis Yusof , 15/06/2026 02:40 PM
ER DR_ORDER MEDS_1.png (208 KB) ER DR_ORDER MEDS_1.png Marcella David Kok, 16/06/2026 03:01 PM
ER PHARMACY AMEND DOSE ORDER.png (200 KB) ER PHARMACY AMEND DOSE ORDER.png Marcella David Kok, 16/06/2026 03:03 PM
ER PHARMACY AMENDED ORDER DOSE REMARK.png (175 KB) ER PHARMACY AMENDED ORDER DOSE REMARK.png Marcella David Kok, 16/06/2026 03:04 PM
ER DR_VIEW ON AMENDED DOSE.png (224 KB) ER DR_VIEW ON AMENDED DOSE.png Marcella David Kok, 16/06/2026 03:04 PM
ER DR_MEDICATION ORDER HISTORY.png (65.7 KB) ER DR_MEDICATION ORDER HISTORY.png Marcella David Kok, 16/06/2026 03:05 PM
OP DR_ORDER MEDS_.png (195 KB) OP DR_ORDER MEDS_.png Marcella David Kok, 16/06/2026 03:09 PM
OP PHARMACY AMEND DOSE ORDER.png (194 KB) OP PHARMACY AMEND DOSE ORDER.png Marcella David Kok, 16/06/2026 03:09 PM
OP PHARMACY AMENDED ORDER DOSE REMARK.png (168 KB) OP PHARMACY AMENDED ORDER DOSE REMARK.png Marcella David Kok, 16/06/2026 03:09 PM
OP DR_VIEW ON AMENDED DOSE.png (229 KB) OP DR_VIEW ON AMENDED DOSE.png Marcella David Kok, 16/06/2026 03:10 PM
OP DR_MEDICATION ORDER HISTORY.png (53.4 KB) OP DR_MEDICATION ORDER HISTORY.png Marcella David Kok, 16/06/2026 03:10 PM
IP DR_ORDER MEDS_.png (207 KB) IP DR_ORDER MEDS_.png Marcella David Kok, 16/06/2026 03:12 PM
IP PHARMACY AMEND DOSE ORDER.png (192 KB) IP PHARMACY AMEND DOSE ORDER.png Marcella David Kok, 16/06/2026 03:12 PM
IP PHARMACY AMENDED ORDER DOSE REMARK.png (164 KB) IP PHARMACY AMENDED ORDER DOSE REMARK.png Marcella David Kok, 16/06/2026 03:12 PM
IP DR_VIEW ON AMENDED DOSE.png (213 KB) IP DR_VIEW ON AMENDED DOSE.png Marcella David Kok, 16/06/2026 03:13 PM
IP DR_MEDICATION ORDER HISTORY.png (60.9 KB) IP DR_MEDICATION ORDER HISTORY.png Marcella David Kok, 16/06/2026 03:13 PM

Related issues 1 (0 open — 1 closed)

Related to HUMS Hospital - Gaps #86956: GAPS > PHIS > "Once a prescription has been intervened by pharmacist , the doctor should get notification in clinicare.ClosedRasoul Nayeb08/05/2026

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