Bug #93672
openCLINICARE> ER/OP/IP> Delete Workflow – Streamlined Design
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Description
Delete Workflow – Clinicare Module
ISSUE:
1) Users are confused about whether to fill both fields.
2) Duplicate documentation increases workload without adding compliance value.
EXPECTATION:
Dialog Box Components:
→Title: Confirm Delete
→Warning Message: “Are you sure you want to delete this entry? Please provide a reason.”
→Delete Reason (Mandatory Text Box)
→Free‑text, multi‑line.
→Placeholder: “Enter reason for deletion…”
→Validation: Cannot proceed unless filled.
LAYOUT EXAMPLE:
Dear Development Team,
For your information, this ticket is linked & related to:
PMO Issue #93613 – “Issue with unable to enter text in the Delete Reason and Delete Remark fields.”
Please perform a system‑wide scan across all categories in the Clinicare/EHR modules to identify where Delete Reason exist
Files
Updated by Marcella David Kok 6 months ago
ISSUE:
1. When attempting to delete entries, the Reason for Delete field is currently restricted (e.g., dropdown or non‑editable).
2. USER are unable to enter free‑text reasons.
3. As a result, deletion cannot be saved because no input can be provided.
EXPECTATION:
Delete Reason must be a mandatory free‑text field.
Users should be able to type their justification directly (multi‑line text box).
