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Bug #93907

open

Incorrect Display of Results and Supporting Documents in OP Consult

Added by Nurfarisha Izani 5 months ago. Updated 2 months ago.

Status:
New
Priority:
High
Category:
M Laboratory
Target version:
-
Start date:
03/06/2026
Due date:
% Done:

0%

Estimated time:
Dev Due date:
Release date to QA:
Bug/Defect On:
UAT
Severity:
Critical
Issue released on:
UAT
Function:

Description

Path:
1. Media Observation > Add Incubation details
2. Lab > Central Receiving
3. Lab > Sample Result Management >Sample Processing
4. Lab > Sample Result Management >Result Entry
5. Lab > Sample Result Management >Result Validation
6. Lab > Sample Result Management >Result Approval

Issue Description:
When a supporting document is uploaded successfully, the information displayed in OP Consult (Clinicare) is incorrect. The uploaded supporting document appears in the Results section instead of the actual result entered by the user. Additionally, attachments cannot be downloaded, and multiple uploaded attachments are not displayed correctly in the Attachments section.

Step to Reproduce:
1. Login as doctor/nurse and order any lab test
2. Login as lab staff and accept the sample in the sample taking
3. User can attached any document in any stages after the sample taking
4. In the same time, user need to enter the result of sample in result entry
5. Login as doctor and go to result tab. Observe that the print out of the result. (Issue: Appear the supporting document)
6. Go to attachment tab and observe the attachment list. (Issue: the attachment not appear here and unable to download or view)

Result screen:

Attachment section:

Attachment prove from lab screen:

Expected Behavior:
1. The Results section should display the actual result entered by the user.
2. Supporting documents should be displayed under the Attachments section.
3. Uploaded attachments should be downloadable and viewable
4. When multiple supporting documents are uploaded, all attachments should be displayed correctly in the Attachments section.


Files

clipboard-202606031933-y3eud.png (161 KB) clipboard-202606031933-y3eud.png Nurfarisha Izani, 03/06/2026 07:33 PM
clipboard-202606031938-6qmgt.png (161 KB) clipboard-202606031938-6qmgt.png Nurfarisha Izani, 03/06/2026 07:38 PM
clipboard-202606031939-l0n3e.png (518 KB) clipboard-202606031939-l0n3e.png Nurfarisha Izani, 03/06/2026 07:39 PM
clipboard-202606031940-urssa.png (383 KB) clipboard-202606031940-urssa.png Nurfarisha Izani, 03/06/2026 07:40 PM
Actions #1

Updated by Nurfarisha Izani 5 months ago

  • Description updated (diff)
Actions #2

Updated by Vasuki Muniratnam 5 months ago

  • Assignee changed from Vasuki Muniratnam to Daniyal Ansari
Actions #3

Updated by Daniyal Ansari 5 months ago

  • Assignee changed from Daniyal Ansari to Ahmad Ashfaq
Actions #4

Updated by Nurfarisha Izani 4 months ago

  • Category set to M Laboratory
Actions #5

Updated by Ahmad Ashfaq 4 months ago

  • Assignee changed from Ahmad Ashfaq to Sagar Pokale

@Sagar Please check this API call:
POST lab-service/reports/generateReport API with reportName: "RESULTENTRYCLINICAREREPORT"
It works correctly when no supporting document is attached during the lab process.

Actions #6

Updated by Ahmad Ashfaq 4 months ago

As discussed with Dr @Kierthini. We only need to work on this issue:
1. The Results section should display the actual result entered by the user.

Attachment will not show in clinicare.

Actions #7

Updated by Sagar Pokale 4 months ago ยท Edited

  • Assignee changed from Sagar Pokale to Daniyal Ansari

Update:

This issue originates from the Lab Service.
Assigning it to the MedCare team for further investigation and resolution.

Reference:
The following API is triggered when the Action button is clicked.
Issue comes when attachments are added in the Lab module, the API returns an incorrect report.

API Endpoint:
https://mykarecloud360-dev.hatiintl.com.my/lab-service/reports/generateReport

Request Payload:

{
"parameterList": [],
"reportName": "RESULTENTRYCLINICAREREPORT",
"transactionId": "6a5889deea9f1e5648120386",
"type": "pdf"
}

Actions #8

Updated by Daniyal Ansari 3 months ago

  • Assignee changed from Daniyal Ansari to Kunal Yelne
Actions #9

Updated by Kunal Yelne 3 months ago

  • Assignee changed from Kunal Yelne to Pranav Walwade
Actions #10

Updated by Daniyal Ansari 2 months ago

  • Assignee changed from Pranav Walwade to Daniyal Ansari
Actions

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