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Gaps #94084

closed

ER/OP/IP > SOAP notes > Referral > Remove Forward Icon from Referral.

Added by Kierthini Nethi 5 months ago. Updated 2 months ago.

Status:
Closed
Priority:
High
Category:
CliniCare
Target version:
-
Start date:
12/06/2026
Due date:
% Done:

0%

Estimated time:
Dev Due date:
Release date to QA:
Issue released on:
SIT
Function:
Standard

Description

Requirement:
  • Remove the Forward icon/function from the Referral module in HPUMS.
  • Users should no longer be able to forward referrals through the system.
  • Ensure the removal applies to all relevant referral screens where the Forward icon is currently displayed.
Justification:
  • Referral forwarding is not part of the standard Malaysia hospital process.
  • Referral handling requirements should be implemented on a project-specific basis rather than as a standard system feature.
  • Removing the icon will prevent user confusion and align the workflow with current operational practices.
Expected Outcome:
  • The Forward icon is no longer visible in the Referral module.
  • Existing referral creation, viewing and management functionalities remain unaffected.


Files

clipboard-202606121642-x9wsj.png (174 KB) clipboard-202606121642-x9wsj.png Kierthini Nethi, 12/06/2026 04:42 PM
Actions #1

Updated by Sarfrazul Haque 5 months ago

  • Assignee changed from Mehdi Mehdi to Kierthini Nethi

The Forward Referral to Another Department functionality has not yet been developed. What you see in the screenshot is not an icon, but a Status column. The "Forward" value currently displayed appears to be a hardcoded status, which is incorrect and needs to be corrected by the developer.

If the Forward functionality is not being used by HUMS or any other project, the status will obviously not be updated to "Forward." We are still working on the Referral "Accept, "Complete" and "Forward" functionalities, along with the Referral Notification Management feature.

We will make the Forward functionality configurable and remove it from projects where it is not required.

@Mehdi Jalalivarnamkhasti , I will discuss this with the developer, @Prajval Sanjay Tambe There is no need to remove the Status column Forward at this stage. For now, we will only remove the Forward functionality for the Malaysia projects, we will manage this through configuration.

Actions #2

Updated by Kierthini Nethi 3 months ago

  • Assignee changed from Kierthini Nethi to Mehdi Mehdi
  • Issue released on Prod added
  • Issue released on deleted (HUMS SandBox)
  • Function Standard added
  • Function deleted (HUMS)

Good day Mr @Sarfrazul Haque
Client in Sepang has also raised a question regarding this Status column during the training and requested for it to be removed to avoid confusion, especially since the Forward functionality is currently not available.

Since the Forward functionality is not functioning at this stage, may I know if there is any other reason or intended use for keeping the Forward status column visible? If there is no current use for it, I would suggest removing the column for the Malaysia projects to avoid further confusion during training and UAT.

Lets keep this column for only Sriphat project.

Actions #3

Updated by Sarfrazul Haque 3 months ago

  • Status changed from New to Assigned
  • Assignee changed from Mehdi Mehdi to Prajval Tambe
Actions #4

Updated by Sarfrazul Haque 2 months ago

  • Status changed from Assigned to Coded
Actions #5

Updated by Sarfrazul Haque 2 months ago

  • Status changed from Coded to QA
  • Assignee changed from Prajval Tambe to Kierthini Nethi

@Kierthini Nethi For now, we have made the Status as Active

Actions #6

Updated by Kierthini Nethi 2 months ago

  • Status changed from QA to Tested
  • Issue released on SIT added
  • Issue released on deleted (Prod)

Working in rawang and sepang.
Closing this ticket as for now.
If needed, for a new ticket to be created.

Actions #7

Updated by Kierthini Nethi 2 months ago

  • Status changed from Tested to Closed
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