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Bug #89580

open

Task #89539: FAT HUMS HOSPITAL ON SEP

FAT > BIlling > user request Write Off Reject have option free text

Added by Mohd Azmild Hamild about 1 year ago. Updated about 1 year ago.

Status:
Assigned
Priority:
Normal
Assignee:
Mohd Azmild Hamild
Category:
MedCare
Target version:
-
Start date:
23/10/2025
Due date:
% Done:

20%

Estimated time:
Dev Due date:
Release date to QA:
Bug/Defect On:
QA
Severity:
Major
Issue released on:
Function:

Description

Issues Description : User request in the write off screen for function reject have the option for user to key-in free text. User will have the option other to select form the drop down available or free text.

Step to reproduce
1.Login System
2.Navigate to OPD > Registration
3.Click on New registration
4.Click on mark VIP toggle
5.Observe screen > Current when a VIP patient is mark we don have any column to put remarks what type of remarks

Expectation
User should able to key-in a free text on the write off reject when the reject is toggle and reject remark open.

Proposal

Files

Download all files
reason on write off appraovl.png (181 KB) reason on write off appraovl.png Mohd Azmild Hamild , 23/10/2025 01:53 PM
reason on write off appraovl.png (187 KB) reason on write off appraovl.png Mohd Azmild Hamild , 23/10/2025 02:05 PM
reason on write off appraovl.png (187 KB) reason on write off appraovl.png Mohd Azmild Hamild , 23/10/2025 02:05 PM
reason on write off appraovl.png (187 KB) reason on write off appraovl.png Mohd Azmild Hamild , 23/10/2025 02:11 PM
Screenshot 2025-10-23 144843.png (9.39 KB) Screenshot 2025-10-23 144843.png Sunil Shinde, 23/10/2025 02:48 PM

Related issues 1 (1 open — 0 closed)

Copied to HUMS Hospital - Bug #89582: FAT > BIlling > user request Write Off Cancellation have the free text optionAssignedMohd Azmild Hamild 23/10/2025

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 #1

Updated by Mohd Azmild Hamild about 1 year ago

  • Copied to Bug #89582: FAT > BIlling > user request Write Off Cancellation have the free text option added
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 #2

Updated by Mohd Azmild Hamild about 1 year ago

  • Subject changed from FAT > BIlling > user request write off reject have option free text to FAT > BIlling > user request Write Off Reject have option free text
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 #3

Updated by Sunil Shinde about 1 year ago · Edited

  • Status changed from New to Assigned
  • Assignee changed from Sunil Shinde to Mohd Azmild Hamild
  • % Done changed from 0 to 20

@azmild@hatiintl.com - We cannot make this reason a free-text field. The required reason should be provided by the user, and we will add all of them to the master list.

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 #5

Updated by Mohd Azmild Hamild about 1 year ago

  • Tracker changed from Task to Bug
  • Severity set to Major
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 #6

Updated by Mohd Azmild Hamild about 1 year ago

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 #7

Updated by Mohd Azmild Hamild about 1 year ago

  • Assignee changed from Mohd Azmild Hamild to Sunil Shinde
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 #8

Updated by Mohd Azmild Hamild about 1 year ago

Sunil Shinde wrote in #note-3:

@azmild@hatiintl.com - We cannot make this reason a free-text field. The required reason should be provided by the user, and we will add all of them to the master list.

@sunil@sdglobaltech.com - can we make the drop down to have a option "free-text" then user can type on the remarks?

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 #9

Updated by Sunil Shinde about 1 year ago

@azmild@hatiintl.com - No, we cannot make the dropdown a free-text field. This is a product-level requirement and cannot be changed directly. At most, I can add one additional field below the reason dropdown as “Remarks.” Users can select “Other” as the reason and enter their comments in the free-text remarks field. Please note that this remarks field will be non-mandatory.

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 #10

Updated by Mohd Azmild Hamild about 1 year ago

Sunil Shinde wrote in #note-9:

@azmild@hatiintl.com - No, we cannot make the dropdown a free-text field. This is a product-level requirement and cannot be changed directly. At most, I can add one additional field below the reason dropdown as “Remarks.” Users can select “Other” as the reason and enter their comments in the free-text remarks field. Please note that this remarks field will be non-mandatory.

@sunil@sdglobaltech.com ok i will discuss back with user the work around that you suggestion thank you for the suggestion

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