Project

General

Profile

Actions

Bug #90010

open

Referral from OP to ER – To retain Same MRN and Encounter

Added by Kamini Kumar about 1 year ago. Updated 5 months ago.

Status:
Deployed
Priority:
Normal
Assignee:
Marcella David Kok
Category:
CliniCare
Target version:
Start date:
03/06/2026
Due date:
% Done:

0%

Estimated time:
(Total: 0:00 h)
Spent time:
Dev Due date:
27/05/2026
Release date to QA:
29/05/2026
Bug/Defect On:
QA
Severity:
Critical
Issue released on:
HUMS SandBox
Function:

Description

Referral from OP to ER – To retain Same MRN and Encounter; Remove Misleading “Register” Option

Currently, referral from Outpatient (OP) to Emergency Room/Emergency Department (ER/ED) through the Referral Consultation screen, the system displays a “Register” ++ button.

This is misleading because, as per HUMS policy, the patient should continue under the same MRN (Medical Record Number) and same encounter, with only the visit type changing from OP to ER/ED. The patient should not be re-registered.

Requested Change:

1.Remove the “Register” button

2.Ensure the system retains the same MRN and encounter number during the transition.

3.Only the Visit Type should update ( from OP → ER).


Files

clipboard-202511051552-ktoqn.png (133 KB) clipboard-202511051552-ktoqn.png Kamini Kumar, 05/11/2025 03:52 PM
clipboard-202603092245-z4h9y.png (349 KB) clipboard-202603092245-z4h9y.png Kamini Kumar, 09/03/2026 10:45 PM
clipboard-202603092245-cupgn.png (353 KB) clipboard-202603092245-cupgn.png Kamini Kumar, 09/03/2026 10:45 PM
clipboard-202603101245-pz7ui.png (363 KB) clipboard-202603101245-pz7ui.png Anis Yusof , 10/03/2026 12:45 PM
clipboard-202603101245-p3bat.png (330 KB) clipboard-202603101245-p3bat.png Anis Yusof , 10/03/2026 12:45 PM
clipboard-202603101245-w6dpu.png (453 KB) clipboard-202603101245-w6dpu.png Anis Yusof , 10/03/2026 12:45 PM
clipboard-202603101245-ye4ts.png (473 KB) clipboard-202603101245-ye4ts.png Anis Yusof , 10/03/2026 12:45 PM
clipboard-202603101529-ungqv.png (371 KB) clipboard-202603101529-ungqv.png Anis Yusof , 10/03/2026 03:29 PM
clipboard-202603121640-d1qgu.png (363 KB) clipboard-202603121640-d1qgu.png Anis Yusof , 12/03/2026 04:40 PM
clipboard-202603121640-ykjkj.png (347 KB) clipboard-202603121640-ykjkj.png Anis Yusof , 12/03/2026 04:40 PM
clipboard-202603121646-xpmac.png (564 KB) clipboard-202603121646-xpmac.png Anis Yusof , 12/03/2026 04:46 PM
clipboard-202603121651-i15mu.png (507 KB) clipboard-202603121651-i15mu.png Anis Yusof , 12/03/2026 04:51 PM
clipboard-202603121659-aangn.png (419 KB) clipboard-202603121659-aangn.png Anis Yusof , 12/03/2026 04:59 PM
clipboard-202603281407-4vyw7.png (107 KB) clipboard-202603281407-4vyw7.png Harshada Dixit, 28/03/2026 02:07 PM
clipboard-202603281407-9ezud.png (94.6 KB) clipboard-202603281407-9ezud.png Harshada Dixit, 28/03/2026 02:07 PM
clipboard-202603281408-lm5lf.png (202 KB) clipboard-202603281408-lm5lf.png Harshada Dixit, 28/03/2026 02:08 PM
clipboard-202603281410-egkyf.png (140 KB) clipboard-202603281410-egkyf.png Harshada Dixit, 28/03/2026 02:10 PM
clipboard-202603281412-4pvdj.png (101 KB) clipboard-202603281412-4pvdj.png Harshada Dixit, 28/03/2026 02:12 PM
clipboard-202603281814-bezen.png (374 KB) clipboard-202603281814-bezen.png Kierthini Nethi, 28/03/2026 06:14 PM
clipboard-202603281815-bx4vs.png (325 KB) clipboard-202603281815-bx4vs.png Kierthini Nethi, 28/03/2026 06:15 PM
clipboard-202603281815-b3twh.png (268 KB) clipboard-202603281815-b3twh.png Kierthini Nethi, 28/03/2026 06:15 PM
clipboard-202606021622-aqur4.png (255 KB) clipboard-202606021622-aqur4.png Harshada Dixit, 02/06/2026 04:22 PM
clipboard-202606021624-hxib8.png (263 KB) clipboard-202606021624-hxib8.png Harshada Dixit, 02/06/2026 04:24 PM
clipboard-202606021626-yc26d.png (226 KB) clipboard-202606021626-yc26d.png Harshada Dixit, 02/06/2026 04:26 PM
op er ic number registration screen.png (106 KB) op er ic number registration screen.png Marcella David Kok, 09/06/2026 05:30 PM
op er ic number on printed reg letter.png (81.2 KB) op er ic number on printed reg letter.png Marcella David Kok, 09/06/2026 05:30 PM
op er printed label ic number.png (23.1 KB) op er printed label ic number.png Marcella David Kok, 09/06/2026 05:31 PM
op er _nric number displayed.png (101 KB) op er _nric number displayed.png Marcella David Kok, 09/06/2026 05:32 PM
op pt display board mrn & enc number.png (41.4 KB) op pt display board mrn & enc number.png Marcella David Kok, 09/06/2026 05:35 PM
op er _nric number displayed.png (101 KB) op er _nric number displayed.png Marcella David Kok, 09/06/2026 05:36 PM
op er referred to er successfully.png (154 KB) op er referred to er successfully.png Marcella David Kok, 09/06/2026 05:41 PM
op er after saving referral to ER not saved in history.png (15.6 KB) op er after saving referral to ER not saved in history.png Marcella David Kok, 09/06/2026 05:42 PM

Subtasks 3 (3 open — 0 closed)

Bug #93894: Retain Patient Encounter Number During ED to IP Admission TransferNewKierthini Nethi03/06/2026

Actions
Bug #94020: CLINICARE> OP REFER TO ER> DR> OPD> CURRENT VISIT> ORDERS>REFERRAL CONSULTATION> AUDIT TRAIL: Referral from OP to ER did not reflect in history section in referral consultation.NewMehdi Mehdi10/06/2026

Actions
Bug #94027: CLINICARE> DR>OP/ER/IP> CURRENT VISIT> ORDERS> REFERRAL CONSUILTANT> Referral Consultation Letter Attachment Print QualityNewMehdi Mehdi11/06/2026

Actions
Actions #1

Updated by Mohd Azmild Hamild 10 months ago

  • Status changed from New to Assigned
Actions #2

Updated by Kamini Kumar 10 months ago

  • Assignee changed from Jineesh M Joy to Mehdi Mehdi
Actions #3

Updated by Sarfrazul Haque 9 months ago

  • Target version set to HUMS Release Ver 2
Actions #4

Updated by Daniyal Ansari 9 months ago

  • Assignee changed from Mehdi Mehdi to Daniyal Ansari
Actions #5

Updated by Nur'Ain Binti Karim 9 months ago · Edited

  • Status changed from Assigned to Coded
  • Assignee changed from Daniyal Ansari to Nur'Ain Binti Karim
  • Issue released on Dev added
Actions #6

Updated by Nur'Ain Binti Karim 9 months ago

  • Status changed from Coded to QA
Actions #7

Updated by Nur'Ain Binti Karim 9 months ago

  • Status changed from QA to Tested
Actions #8

Updated by Nur'Ain Binti Karim 9 months ago

  • Status changed from Tested to Closed
Actions #9

Updated by Nur'Ain Binti Karim 9 months ago

  • Assignee changed from Nur'Ain Binti Karim to Daniyal Ansari
Actions #10

Updated by Nur'Ain Binti Karim 9 months ago

  • Assignee changed from Daniyal Ansari to Nur'Ain Binti Karim
Actions #11

Updated by Nur'Ain Binti Karim 9 months ago

  • Assignee changed from Nur'Ain Binti Karim to Daniyal Ansari
Actions #12

Updated by Nur'Ain Binti Karim 9 months ago

  • Status changed from Closed to Assigned
Actions #13

Updated by Daniyal Ansari 9 months ago

  • Status changed from Assigned to Coded
Actions #14

Updated by Daniyal Ansari 8 months ago

  • Status changed from Coded to QA
  • Assignee changed from Daniyal Ansari to Mangesh Pangrekar

Updated by Anis Yusof 8 months ago · Edited

Please find the observation below:

Tested in QA

Referral from OP to ER – To retain Same MRN and Encounter - *FAIL, once ER Referral is done in OP, the patient flows to ER module but the MRN is not available in ER. Also Patient Status in the OP Dashboard should be as 'Transferred to ER' once ER Referral is saved which currently is still showing as 'In Consult' *

But "Register" button in OP > ER Referral screen is removed accordingly




Updated by Anis Yusof 8 months ago

Please find the observation below:

Tested in HUMS Dev

Referral from OP to ER – To retain Same MRN and Encounter - FAIL, once ER Referral is done in OP, the patient flows to ER module but the MRN, Payer Type & NRIC/Passport details are not available in ER. Also Patient Status in the OP Dashboard should be as 'Transferred to ER' once ER Referral is saved which currently is still showing as 'In Consult' as confirmed by @Kamini Kumar

But "Register" button in OP > ER Referral screen is removed accordingly





Actions #19

Updated by Mehdi Mehdi 8 months ago

  • Assignee changed from Mehdi Mehdi to Daniyal Ansari
Actions #20

Updated by Daniyal Ansari 8 months ago

  • Assignee changed from Daniyal Ansari to Mehdi Mehdi
Actions #21

Updated by Mehdi Mehdi 8 months ago

  • Assignee changed from Mehdi Mehdi to Amirali Mahjour
Actions #22

Updated by Amirali Mahjour 8 months ago

  • Dev Due date set to 26/03/2026
Actions #23

Updated by Amirali Mahjour 8 months ago

  • Assignee changed from Amirali Mahjour to Mehdi Mehdi
Actions #24

Updated by Mehdi Mehdi 8 months ago

  • Assignee changed from Mehdi Mehdi to Amirali Mahjour

I added backend logic to the AdmissionDashboard to fill the missing mapping data and display the requested new status.

Actions #25

Updated by Amirali Mahjour 8 months ago

  • Status changed from Re-open to Coded
Actions #26

Updated by Mehdi Mehdi 8 months ago

  • Status changed from Coded to QA
Actions #27

Updated by Mehdi Mehdi 8 months ago

  • Assignee changed from Amirali Mahjour to Mangesh Pangrekar

Updated by Harshada Dixit 8 months ago · Edited

Referral from OP to ER – To retain Same MRN and Encounter - PASS

1.Removed the “Register” button
2.System showing same MRN No after transition
3.patient status updated on OP dashboard ( from OP → ER).

Tested on QA





Updated by Kierthini Nethi 8 months ago

1) Once patient has been transferred from OP to ER, patient status on ER Dashboard showing "ER Transferred" - PASS ON SANDBOX

2) Patient's MRN from OP to ER remained same - PASS ON SANDBOX
3) Patient's NRIC/Passport DID NOT FLOW FROM OP TO ER - FAIL ON SANDBOX


Actions #30

Updated by Mehdi Mehdi 6 months ago

  • Assignee changed from Mehdi Mehdi to Amirali Mahjour
  • Dev Due date changed from 26/03/2026 to 27/05/2026
  • Release date to QA set to 29/05/2026
Actions #31

Updated by Amirali Mahjour 6 months ago

  • Assignee changed from Amirali Mahjour to Sajad Abbasi
Actions #32

Updated by Sajad Abbasi 5 months ago

This already been handled by Amirali Mahjour. Seems like a mismatch version between dev and qa

Actions #33

Updated by Sajad Abbasi 5 months ago

  • Status changed from Re-open to Coded
Actions #34

Updated by Mehdi Mehdi 5 months ago

  • Status changed from Coded to QA

Updated by Harshada Dixit 5 months ago

Referral from OP to ER – To retain Same MRN and Encounter- PASS

Tested in QA



Actions #36

Updated by Kierthini Nethi 5 months ago

  • Subtask #93894 added
Actions #37

Updated by Mangesh Pangrekar 5 months ago

  • Assignee changed from Mangesh Pangrekar to Kierthini Nethi
Actions #38

Updated by Mangesh Pangrekar 5 months ago

  • Issue released on HUMS SandBox added
  • Issue released on deleted (QA)
Actions #39

Updated by Kierthini Nethi 5 months ago

  • Assignee changed from Kierthini Nethi to Marcella David Kok

Updated by Marcella David Kok 5 months ago · Edited

Referral from OP to ER – To retain Same MRN and Encounter - PASS
once ER Referral is done in OP, the patient flows to ER module - PASS
Payer Type & NRIC/Passport details are available in ER - PASS
Patient Status in the OP Dashboard 'Transferred to ER' once ER Referral is saved remained as--->'In Consult'

During registration: patient NRIC/ Identification number seen.
image of registration page

post-registration printed token; nric number seen.

post-registration printed label; nric number seen.

in ER patient screen, NRIC number intact, so does the MRN number & ENC number;

image of OPD patient display board

image of ER patient display board

Successfully transferred patient; Refered from OP to ER

Actions #41

Updated by Marcella David Kok 5 months ago

  • Status changed from Tested to Re-open
Actions #42

Updated by Marcella David Kok 5 months ago

  • Assignee changed from Marcella David Kok to Mehdi Mehdi
  • Issue released on Dev added
Actions #43

Updated by Mehdi Mehdi 5 months ago

  • Assignee changed from Mehdi Mehdi to Sajad Abbasi
Actions #44

Updated by Marcella David Kok 5 months ago

  • Tracker changed from Gaps to Bug
  • Status changed from Re-open to Tested
  • Assignee changed from Sajad Abbasi to Marcella David Kok
  • Severity set to Critical
  • Function deleted (HUMS)
  • Bug/Defect On QA added
Actions #45

Updated by Marcella David Kok 5 months ago

  • Status changed from Tested to Reviewed
Actions #46

Updated by Marcella David Kok 5 months ago

  • Status changed from Reviewed to Deployed
Actions #47

Updated by Marcella David Kok 5 months ago

  • Status changed from Deployed to Re-open
Actions #48

Updated by Marcella David Kok 5 months ago

  • Status changed from Re-open to Tested
  • Issue released on deleted (Dev)
Actions #49

Updated by Marcella David Kok 5 months ago

  • Status changed from Tested to Reviewed
Actions #50

Updated by Marcella David Kok 5 months ago

  • Subtask #94020 added
Actions #51

Updated by Marcella David Kok 5 months ago

  • Subtask #94027 added
Actions #52

Updated by Marcella David Kok 5 months ago

  • Status changed from Reviewed to Deployed
Actions

Also available in: Atom PDF