Bug #93613
open
CLINICARE> ER/OP/IP> History (Subjective)> Patient Complaints> History (Add/Delete) >unable to enter text in the Delete Reason and Delete Remark fields
Added by Marcella David Kok 6 months ago.
Updated 6 months ago.
Description
1) In History (Subjective > Patient Complaints > History Add/Delete), users are unable to enter text in the Delete Reason and Delete Remark fields.
The fields appear but are not editable.
2)Expected Functionality
Both fields should allow free‑text entry when a record is deleted.
Delete Reason → captures the justification for deletion (e.g., duplicate entry, wrong patient).
Delete Remark → allows additional notes for audit and compliance.
Files
- Subject changed from CLINICARE> ER/OP> History (Subjective)> Patient Complaints> History (Add/Delete) to CLINICARE> ER/OP> History (Subjective)> Patient Complaints> History (Add/Delete) >unable to enter text in the Delete Reason and Delete Remark fields
Dear Development Team,
For your information, this update is linked to PMO Ticket #93672
UPDATE
During review, we observed that the Delete Remark field appears across multiple categories in the Clinicare modules. This field is redundant since Delete Reason already fulfills the compliance requirement for audit trails.
EXPECTATION
Remove the Delete Remark field from all categories.
Retain only Delete Reason as a mandatory, editable field.
Ensure audit trail captures:
√ User ID
√ Date/Time
√ Delete Reason text
- Tracker changed from Gaps to Bug
- Priority changed from Medium to High
- Severity set to Major
- Function deleted (
HUMS)
- Bug/Defect On QA added
- Subject changed from CLINICARE> ER/OP> History (Subjective)> Patient Complaints> History (Add/Delete) >unable to enter text in the Delete Reason and Delete Remark fields to CLINICARE> ER/OP/IP> History (Subjective)> Patient Complaints> History (Add/Delete) >unable to enter text in the Delete Reason and Delete Remark fields
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